Customer Service Sales
Resume:
Chantelle Klug
Thunder Bay, ON 807-***-****
P7A 5X6 **************@*******.***
SKILLS AND ABILITIES
• Strong customer service skills; diplomatic and patient
• Utilize effective communication and listening skills when dealing with the public
• Confident decision make; resourceful and responsible
• Ability to organize and prioritize tasks, maximizing time without sacrificing quality or
results
• Capable, hardworking; a highly reliable self-starter; can be counted on to complete tasks
• Grasp new concepts easily, approach new challenges with imagination and an open mind
• Valid First Aid/CPR
WORK EXPERIENCE
Sales Associate
Ben Moss Jeweler’s Thunder Bay, ON 2013-Present
• Meet sales targets
• Strong communication with customers and co-workers
• Organize client information for design shows
• Incorporate diamond knowledge into sales presentation
• Create special orders and estimate costs for customers
• Opening and closing duties
Server
Tim Horton’s Thunder Bay, ON 2011-2012
• Prepared coffee and sandwiches for customers
• Ensure a safe work environment for self and co-workers/customers as per policy and
procedure
• Reconciled cash, debit and credit transactions
Cashier
Shoppers Drug Mart Thunder Bay, ON 2010-2011
• Responsible for inventory as well as stocking shelves
• Applied bonus’s to customer sales
• Reconciled cash, debit and credit transactions
Customer Service/Sales
The Bay Calgary, AL 2006-2007
• Assisted customers with purchases, including preparing changing rooms
• Set-up displays in a pleasing manner to promote sales in the store
• Reconciled cash, debit and credit transactions
VOLUNTEER EXPERIENCE
Assistant
Shelter House Thunder Bay Thunder Bay, ON 2009
• Prepared and served meals; ensured cleanliness of the kitchen
• Ensured pantry items were stocked and inventory items were documented
EDUCATION
Personal Support Worker Certificate
Confederation College Thunder Bay, ON 2012
Ontario Secondary School Diploma
St. Patrick’s High School Thunder Bay, ON 2004
REFERENCES
Charmyn Heino
Store Manager, Ben Moss Jewelers
Chrisandra Colaneri
Assistant Manager, Ben Moss Jewelers
Debra Walker
Program Coordination, Confederation College
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