RAJU SHAHANI
703-***-**** *.*********@*****.***
Work Experience
DotSquares August 2014 - Present
Business Analyst
• Gathered requirements from various clients for web system, PHP websites and mobile
applications
• Documented functional and non-functional requirements
• Bridged communication between end user and development teams in India
• Project manager for website redesign project
o Collaborate with client and PHP developer to create mock ups for various pages
Neustar Inc. May 2013 - Dec 2013
IT Architecture Intern
• Analyzed and documented call center telecom processes to support telecom systems replacement
using Microsoft Visio
• Managed data and user migration project for production document management system to cloud
system
o Coordinated migration for various users
o Primary point of contact throughout the project life cycle
• Provided support for server upgrade project
o Gather requirements for new hosts from various teams
o Scheduled migration date
o Provided documentations and reports weekly to senior members
National Wildlife Federation May 2011 - Dec 2011
Development team Intern
• Developed a database query to improve efficiency for future interns
• Used databases to match and verify gifts for clients
Education
Bachelor of Science, Information Systems and Operation Management
George Mason University Fairfax, VA
Course Work
• Systems Analysis and Design
o Studied project phases planning, analysis, design and implementation.
• Management of Technology Project
o Exposure to various areas of project management such as organization, teams,
scheduling, scope, risk management and value analysis.
• Database Management Systems
o Studied various concepts of databases such as database normalization and SQL
Technical Skills
Programming language: Visual Studio, ASP.NET, WordPress
Microsoft tools: Excel, PowerPoint, Visio, Project, Word
Platforms: Windows XP, Windows 7, Android
Software Development: Jira, Green Hopper, DS Project, Basecamp,
SDLC Methodologies: Agile, Scrum, Waterfall
ITSM: Service-Now
CRM: DS CRM, SalesForce
Collaboration Software: SharePoint, Confluence
Other: Photoshop, Jive, Minitab, Raisers Edge