Manager Quality
Resume:
ROBERTO MILLER
San Antonio, Texas 78253
***************@*******.***
SUMMARY
An experienced Manufacturing Manager with a background in
leading teams to provide a high quality product or service,
in an ever-changing environment. Accustomed to working in
highly-regulated companies with a focus on quality and
safety. Adept at motivating people to exceed expectations,
shortening lead times to meet customer needs. Fluent in
Spanish.
EXPERIENCE
Energes Safety, Jourdanton, TX
Mar 2012--Present
Safety Technician
Currently working in West Texas office as Operations Manager of the
Safety Services business running all daily
Operations and managing all business customer base needs and
requirements.
Energes Safety Services have worked for last 37 months in a Safety
Technicians capacity working with Rig ups and
Rig downs for Drilling Rigs, Work over Rigs, Fracturing Operations,
Flow Back, Hot Oil, Slick line, Sobbing Rigs,
Wire line and snubbing operations. Capable of calibrating Otis/Rae
Sensors, monitors, personal monitors and 4 gas
Monitors. Certified H2S, CPR, PEC safe land.
KBR/HALLIBURTON, IRAQ
Dec 2009-Dec 2011
QUALITY ASSOCIATE
Assigned and assisted the JBB stay back transition team to
work on project closure of ACL's and LOTD's for BLS, CTP, and
LCIV, working with HQ, Project Management, and DCMA.
Provide specialized technical expertise in support of the
Quality program, including specialized inspection and testing
techniques, quality training, statistical methods, audits,
quality tools for problem-solving and assessment in
performance of daily routine. Inspect, observe, and document
compliance with Quality Control Plan, Statement of Work and
Standard Operating Procedures.
Interfaced with DCMA Quality Assurance Representatives,
Functional Area Managers to ensure Standard Operating
Procedures are kept updated and maintained regularly. Working
with ROWPU Water/Ice, Septic/Waste Water Treatment
operations, worked closely with trades on projects. Follow
all policies and procedures to ensure safe, efficient
operation of the department, drawing on astute understanding
of past successes and current challenges to continuously
improve processes. CERTIFIED QUALITY AUDITOR ISO/TS
Certified in Confined Space entry operations, working along
with the Safety department on Monitoring of Air Quality in
Lift Stations before entrance. Knowledgeable of KBR Policies
and Standard Operating Procedures. Confined Space, and OSHA
30 Hr Basic Construction Industry Health and Safety Certified
# 600312274
T & C STAMPING, INC. ATHENS, ALABAMA
Operations Manager, Customer Service/Sales
Customers located in Matamoros, Reynosa, N. Laredo, Juarez,
Del Rio, and the interior of Mexico
Hired in 1999 to start a turn key manufacturing facility on
the Texas/Mexico border to bring the product closer to the
customer with shorter lead times and freight cost savings.
In charge of all aspects to identify location: from Economic
Development incentives to demographics for locations closest
to the customers. Managed all details of the operation,
recruiting, hiring, terminations and all the personnel
issues. Facility was 25,000 square ft that needed additional
Electrical upgrade requirement (120v to 480v) from the city,
Air conditioning requirements, and air compressor
requirements; including Fire protection upgrades. Assisted
Engineering and Maintenance department in Plumbing for Air
and Water as needed. Moved and put into place 20 presses
ranging from 28 ton to 200 ton, a parts washer, vibratory
burnishing process, raw material and finish goods inventory
area. Prioritized a Tool room for die maintenance and repair
with two class A toolmakers. Visited Customer plants to
provide, technical support on product-specific related
opportunities. Responsible for adapting the existing Quality
System, to the QS 9000 requirements to obtain the ISO/TS
16949:2002 Certification for the Athens, Al. facility.
ISO/TS 16949:2002 CERTIFIED QUALITY AUDITOR
EMPRESAS PRINCIPE, REYNOSA, TAMPS., MEXICO
Plant Manager
Managed a contract powder coating operation with complete
control of all facets of the manufacturing process, planning
managing and resolving customer requests. The volume for the
year was over five million units for various customers,
including automotive with a quality level of 2500 PPM's at
the customer. Involved in the design of racking for the
products to ensure the maximum utilization of the state of
the art equipment and the 700 linear foot conveyor.
Installation of an eight stage washer over the holiday
shutdown to increase capacity of coating operation; assisted
the engineering and maintenance department in the plumbing of
all installation requirements. Completed a construction
expansion of a 130,000 sq.ft, addition to the facility for a
new product line: which included raw material, metal
stamping, fabrication, welding, powder coating, and final
assembly area for a new treadmill equipment line.
Responsible for the waste treatment area and water generation
of 25,000 gallons of Reverse Osmosis water on a daily bases.
Coordinated purchasing of new equipment and plant layout for
inventory and process flow. Involved in all customer quoting
and ensuring all PPAPs were submitted on time. Responsible
for engineering group that maintained all central plant
operations, and were responsible for all maintenance
activities. Coordinated the work of others on assignments
and allocated work to, and assisted, inexperienced teams.
Worked with upper management and Quality Department on the
implementation of QS-9000 at plant level, utilizing both
English and Spanish.
ORCHID INTERNATIONAL, McAllen, TEXAS
Operations Manager
Managed a metal stamping and aluminum die casting operation
with complete control of quality, productivity and on time
delivery schedules. Producing rotors and stators for General
Electric motor assembly plant in Reynosa, Mexico. Involved
in the purchasing of new equipment and plant layout for
continuity of product flow. Highly involved in management of
special projects and new product implementation, worked
closely with the Quality department to insure that all PPAP
submittals were on time. Responsible for scheduling of
maintenance and repair of building and grounds, which
included parking area and perimeter fencing, lighting,
security, facility operations and landscaping.
SUMMIT COMPMENENTES, MATAMOROS, TAMPS., MEXICO
Molding Department Manager
Managed an injection molding three shift operations; with
five supervisors, fifteen Van Dorn machines, and 75 direct
labor employees. Produced automotive plastic AC, glove box
components for GM and Toyota. Machines ranged from 120T to
700T with CRT and EL controllers. Hands on style of manager
involved in production control utilizing visual Kan Ban
system for process improvements. Under general direction,
supervised Molding Machines Maintenance Supervisor and all
preventive, predictive, and corrective maintenance activity.
Assisted in all new product transfer and designs from
corporate, and/or sister plants in the United States to be
moved to Mexico. Worked on the implementations of QS-9000 at
plant level applied policies, procedures and best practice
processes to support facilities management and other office
service activities.
BAUSH & LOMB, SAN ANTONIO, TEXAS
Production Manage
Managed direct labor work of up to 185 people in six areas
which included planning, scheduling, shop floor control, work
order management and distribution. Prepared and maintained
department annual budgets of up to $500,000. Coordinated and
facilitated the implementation of Continuous Flow
Manufacturing Process with two other sister plant
Started an Injection Molding Department with four, 85-ton,
Boy Machines
Trained employees in the use of Statistical Process Control
(SPC) method, resulting in decreasing scrap by 7%.
Facilitated the Continuous Flow Manufacturing Process, which
included an extensive training program with fourteen
production lines on two shifts, resulting in efficiency
improvements from an average of 85% to 120%.
Selected as interim Facility Operations Manager for six
months, which lead to solidifying the Metals and Plastics
Operations.
Prepared, facility manufacturing budgets of $2.5Million,
resulting in an 85% acceptance from local and divisional
office.
AUGAT, INC. SAN ANTONIO, TEXAS
Manufacturing Manager
Managed two plants, including sister plant in Sabinas,
Mexico. Directed plants' production of electrical automotive
wire harness assemblies, inner plastic connectors, and 35
injection molding machines. Supervised six supervisors with
a work force of 220 employees on a three shift operation.
Involved in plant startup operations, layout design and
production
Responded to customer needs on a moments notice and traveled
to customer's facilities to identify and correct problems
with existing parts and to implement new product changes,
resulting in 100% customer satisfaction.
Participated on steering committee to implement quality
standards, resulting in being awarded Q1 Award which is the
highest award sponsored by Ford Motor company.
Managed a cost reduction of 10% and contributed to company's
first year profitability.
Production Manager- Managed all manufacturing processes of
Glass to Metal Seal and Brazing operations.
Special Projects Manager- Developed and documented
Engineering Plating Processes.
Technical Manager- Managed laboratory and performed all
analytical testing and additions to gold and nickel plating
baths.
Plating Manager- Managed plating of Hybrid Electronic
Computer packaging to meet Military Specifications Standards.
UNIVIS FRAME, NORTH ATTLEBORO, MASSACHUSETTS
Production Manager/Plating Supervisor
Managed a work force of 150 employees, including supervisors
and group leaders, in manufacturing ophthalmic eye wear.
Managed production control and production budget. Supervised
gold plating of metal frames (Electroplating Process)
Implemented new plating process, resulting in savings of
$350,000 in gold usage.
Evaluated new tooling and processes for new products,
resulting in improving on-time new product launching
Participated on steering committee which planned and
implemented first MRP for the Company.
Participated in the implementation of Quality Circles plant-
wide.
UNITED STATES MARINE CORPS
1966-1970
Honorable Discharge: Vietnam Veteran 1968, Supply Logistics
MOS
EDUCATION
BS, Business Management; Johnson and Wales College,
Providence, R.L.
1981
Minor: Industrial Engineering
Roy Miller High School, Corpus Christi, Texas
1963
TRAINING
Team Oriented Problem Solving (TOPS)
Safety Training
Statistical Process Control (SPC)
ISO-9000, QS-9001:2000
Continuous Flow Manufacturing
Team Building Working With Others
ISO/TS 16949:2002 Certified Quality Auditor
TQM
OSHA 30 Hr. Basic Construction Certification # 600312274
Six Sigma
ROWPU KBR Certified
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