Project Manager

Cesar Flores 909-***-**** ********@*****.***

Submission Summary

• Seasoned program and project specialist that focuses on overall process improvements, with

more than thirteen years of experience managing infrastructure, software, and digital

properties projects and program portfolios with a variety of methodologies (Agile, SDLC,

RUP).

• Proven success introducing and rolling out the agile methodology across organizations with

experience building and leading matrix teams of project managers and scrum masters.

• Experienced facilitator with creating environments of trust, collaboration, learning, and

successful project delivery.

• Skilled leader that is passionate about providing solutions that align with business objectives

and organizational goals. Adaptable to various personalities and cultures with the ability to

translate strategies into tactical and executable steps.

• Thorough knowledge and utilization of project management skills. Experience with various

software development methodologies (Agile, SDLC, Waterfall, RUP)

• Established record of setting up tool sets to support the delivery process and Change

Management Practitioner

Professional Experience

Cox Automotive Inc. (AutoTrader Group)

Program Manager

November 2013 – Present

• Responsible for overall project governance, scope management, resource planning, working

with multiple cross functional teams, financial management and reporting to the executive

leadership for each program.

• Responsible for relationship and resource management of third party vendor supporting

projects I’m overseeing.

• Current programs include the development of a new tablet framework that will optimize the

customer experience and expand revenue opportunities. An integrated brand channel

program that feeds in content from third party OEMs alongside KBB content and overall site

traffic optimization for www.kbb.com that establishes a new set of process standards and

KPIs to monitor overall site performance and optimization efforts.

• Tools used for analysis of qualitative and quantitative data from our digital properties

Omniture, Google Analytics, and MicroStrategy.

• The delivery team uses Scrum/Agile as the process framework along with VersionOne,

Bugzilla, Visio, and MS Project.

• Served as Scrum Master and Program Manager for initiatives assigned.

Agile Consultant for Green Dot Corporation

cPrime – Agile Consulting Firm

September 2013 – November 2013

• Successfully led the completion of a process framework transition from waterfall to agile per clients

statement of work that also included the development of a custom configured tools set.

• Developed the transition plan, training material, and defined requirements for the tools set to

support the agile process.

• Provided training to cross functional teams, reported progress on the overall transition

progress and development of the tools set.

• Successfully set up the delivery teams to use Scrum/Agile as the process framework along

with Jira.

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• Served as Scrum Master, Scrum Coach, Trainer, and Jira developer throughout the duration

of the contract.

Senior Program Manager

Source Interlink Media – Irvine, CA

April 2012 – August 2013

• Responsible for building and managing the program management office of on-staff and

consultant program managers supporting over 50 digital properties. Projects involved cross-

functional teams, business lines and third party vendors.

• Rolled out the Agile/Scrum process for the digital organization for both onshore and offshore

teams that spans across ten functional teams. Served as the agile/scrum expert for the digital

division.

• Developed a new plug-in for Jira to help cross-functional teams manage their workflow to

improve organization visibility, reporting and road mapping.

• Rolled out a new process and reporting tool to track capitalized and non-capitalized

expenditures for the organization.

• Increased development throughput by 50% and improved quality by 23% from introducing

metrics, examining release history, and adapting based on patterns.

• Tools used for analysis of qualitative and quantitative data from our digital properties

Omniture, Google Analytics, and MicroStrategy.

• Successfully set up the delivery teams to use Scrum/Agile as the process framework along

with Jira.

• Served as Scrum Master, Scrum Coach, Trainer, and Jira developer throughout the duration

of my employment.

Director IT Project Management Office

CoreLogic – Santa Ana, CA

July 2007 – April 2012

• Introduced and rolled out the Scrum process utilized by all team members, on and offshore.

• Implemented a client focused process which provided the business units the ability to

increase the number of client releases by 40%.

• Established an evaluation process for new project management tools and rolled out a new

tool set.

• Managed a multi-million dollar project portfolio across multiple business lines that produced

$120 million in revenue. Responsible for planning, budgeting, development and

implementation of best practices and standards for project management functions.

• Provided overall vision and leadership to the organization and led decisions in areas of

Project Management, business partnership, and external relationships related to assigned

business areas.

• Led a team of twelve direct reports to manage large scale technology based integration

projects.

• Owned the relationship between vendors supplying the project management based tool sets

utilized by the company. Helped with contract negotiations and identifying service level

agreements.

• Tools used for analysis of qualitative and quantitative data from our digital properties

Omniture, Google Analytics, and MicroStrategy.

• Successfully set up the delivery teams to use Scrum/Agile as the process framework along

with VersionOne.

• Served as Scrum Master, Scrum Coach, Trainer, and VersionOne expert throughout the

duration of my employment.

Senior Project Manager/Consultant

Kharma-Apple – Lake Forest, CA

November 2006 – July 2007

• Responsible for the implementation of several custom web development projects, including

an internal reports portal for a loan servicing provider, an IT Recruitment/Consulting site, and

a retail clothing/sports equipment catalog site.

• Led cross functional teams on a project-by-project basis. Coordinated the implementation of

new back-end infrastructures and web site features and functions.

• Generated and assisted with creation of project charters, project plans, test plans, technical

requirements, detailed project schedules/gantt charts and technical architecture diagrams.

• Conducted technical feasibility, risk management, cost analysis and time to market estimates.

Project Manager – Loan Origination Systems/Vendor Integrations

Ameriquest Mortgage – Orange, CA

April 2004 – November 2006

• Responsible for designing in part, and managing the successful implementation of in-house

vendor integration interface and data repository engine, utilized for data exchange with the

Title and Appraisal vendors.

• Increased LOS systems performance by twenty percent, and automated several manual

processes that resulted in a decrease of three to seven days on loan application to funding.

• Led the development and implementation of a vendor interface XML analysis tool set that

increased efficiencies for trouble shooting activities.

• Responsible for collaborative design and implementation of the Title and Closing and Funding

components of the company’s new In-House LOS system. The system increased overall

efficiency of the process and supported a new business model.

• Responsible for analyzing business needs of various departments and serving as the liaison

to clients in order to develop an understanding of their business processes and objectives.

• Developed project plans, executive status reports, business requirements and functional

specifications.

• Managed relationships between third party vendors that supported the title process.

Project Operations Analyst

Washington Mutual – Irvine, CA

January 2002 – April 2004

• Responsible for the administrative, technical and analytical function for the Mortgage

Revenue Bond programs.

• Manage high risk projects related to Mortgage Revenue Bonds and Mortgage Credit

Certificates.

• Served as the subject matter expert for the Mortgage Credit Certificate programs and

Mortgage Revenue Bond programs.

Senior Customer Representative

Countrywide Homes Loans – Simi Valley, CA

May 1999 – January 2002

• Reviewed and analyzed state and local bond programs, addressed open issues with agency

and developed solutions.

• Developed and implemented program guidelines for internal Mortgage Revenue Bond

departments.

• Trained new staff members and conducted special projects in production or operations, as

assigned by Vice President.

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Education / Training

DeVry University, Pomona, CA

Bachelor of Science in Accounting

Certificates

Change Management (PROSCI/ADKAR) – 2015

Certified Scrum Master – 2008

Ameriquest Leadership Training - 2006

Niku Clarity Training - 2005

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