Quality Management
Resume:
DALE CONWAY
***********@*****.***
HIGHLIGHTS OF QUALIFICATIONS
Manufacturing and quality focused individual with experience in a variety of products. Responsibilities of
positions required leadership, working with statistical methods, and working well in teams. Achieved quality
improvements and reductions in waste through analytical methods using statistical tools, strong documentation
and effective training methods.
Quality Management 6-Sigma, & other Quality Experience Training
Customer and Supplier Relationships
Supervision/Leadership Data Analysis
Budget Responsibility Staffing/Scheduling ISO 9001/ISO14000
Auditing Continuous Improvement Management Systems
WORK EXPERIENCE
ABEINSA, Phoenix, AZ 2011-2014
Quality Engineer
• Drafted and maintained company quality assurance policies and procedures for renewable energy projects including
Photo-voltaic, CSP or mirror collection, Biofuel and co-generation turbine facilities.
• Trained Quality Managers for projects in California, Arizona, Oregon, Missouri, Kansas and Mexico.
• Managed Quality systems for projects until Quality Managers were selected and trained.
• Instrumental in obtaining ISO certification by implementing an Integrated Management System
• Audited Management, Engineering, Purchasing, Finance, Construction, Environmental and Quality departments for
compliance to procedures and ISO standards. Prepared reports for each audit.
BAE SYSTEMS, Jefferson City, TN 2009-2010
Quality Projects Manager
• Audited startup quality and production of outsourced parts from Georgia, Mississippi and Puerto Rico suppliers.
• Developed data collection and analysis system for existing product lines.
• Worked on team to develop PFMEA for new products and improve processes using root cause analysis.
• Helped develop and implement MRB process.
• Selected to work on Quality improvement project at Arizona Facility.
BAE SYSTEMS, Geneva, AL 2007-2009
Quality Systems Manager
• Developed inspection systems and specifications for various types of ballistic body armor and carriers based on
interpretation of military contract requirements (aerospace).
• Invoiced and billed approved production lots through government payment systems.
• Worked with Pennsylvania, Kentucky and Tennessee facilities to update ISO procedures.
• Assisted with ISO audits for Alabama and Tennessee plants.
• Worked with production management to implement 5-S.
• Maintained records and schedules for calibrated equipment.
• Maintained KPI’s and prepared weekly and monthly reports.
HIBBETT SPORTING GOODS, Dothan, AL 2001-2007
Manager
• Managed all aspects of the store. Responsible for staffing, sales, customer service and implementation of directives
from corporate office.
• Received corporate award for training store managers.
GLOBE MOTORS, Dothan, AL 2001
Production Supervisor
• Supervised transfer of automotive proto-type DC motor assembly (EPAS) to high speed production assembly.
• Handled training and staffing of production line.
SONY CORPORATION, Dothan, AL 1988-2000
Quality Control Manager
• Managed high volume production, packaging and quality of video, audio and computer backup magnetic media.
• Achieved a 15% improvement in production per shift through cross training.
• Participated in formulation changes which led to cost savings of $1,200,000 annually.
• Hired, trained and supervised staff of 10 – 100 in positions of maintenance technician, machine operator and quality
control technician.
• Received first plant employee Presidential Award (1994) for effective communications with employees.
• Implemented ISO procedures for quality department and assisted in plant ISO certification.
• Initiated more efficient data collecting system resulting in savings of $300,000 annually.
• Selected to work on quality improvement initiatives in Canada, Mexico and France.
• Involved in capital improvements that increased production speeds and yields.
EDUCATION AND TRAINING
Ongoing Quality Education: 6-Sigma Blackbelt training, 6-Sigma Greenbelt certification, Knowledge Based
Management, Crosby Statistical Process Control, Quality Management and Analytical Methods, Quality Management
Techniques, ISO 9001, ISO Auditing, Technology Management and Benchmarking.
Management Coursework: Skills of the Supervisor, Legal Responsibilities of Management, Team Building,
Implementing and Managing Change, Project Management, Motivation & Delegation, Stress and Time Management,
Dealing with Difficult People, Cultural Leadership, Cost Accounting, Fundamentals of Accounting and OSHA
Compliance.
Troy University, Dothan, AL
BS/Business Administration-Management
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