Manager Customer Service

Cynthia Izland

Assistant to the General Manager

Richmond, TX

*****.******@*****.*** - 713-***-****

A challenging position with a progressive company offering professional

growth and utilization of my skills and abilities developed through my

experience

WORK EXPERIENCE

Assistant to the General Manager

World Trade Distribution - Houston, TX - 2012 to 2014

Take calls for the General Manager

• All paper work and Spread Sheets for Customs in regards to General Orders

• Billing for the Import Department

• Order Entry and Custom Paper Work for all Containers

• Take care of Drivers at the Import Window

• Approve all Freight Bills

• Revise records and files

• Managing Customer Service Problems

• Complete any task the General Manager ask of me

Office Manager

Tioga Pipe Supply Co - Houston, TX - 1995 to 2012

Responsible for all aspects regarding accounts payable and receivable

• Managing customer service problems internal and external

• Export documentation

• Receive in our Buyouts/Mill Test Reports

• Expediting Purchase Orders

• Managing office supplies, cellular phones

• Contacting vendors to correct any internal problems

• Negotiate contract with vendors

• Hire the clerical staff

• Back up on a clerical duties (if girls are sick)

• Assisting sales

• Assistant to the Vice President

• Shipping Duties

• Maintain Orders

• Traffic manager

• Take care of truck drivers at Will Call window

• Secretary of the Safety Committee

• Assistant to the Operations Manager

Administrative Assistant

Lasermedics - Stafford, TX - 1993 to 1995

Answering of multi-line switchboard

• Filing, typing and mail outs

• Shipping and receiving of medial supplies

• Maintained inventory on Excel database program

• Quality control of preliminary laser surgery methods

Office Manager

Dental Assistant On Call - Stafford, TX - 1990 to 1993

Office Manager

• Billed clients for temporary and permanent dental placements

• Interviewed potential employees

• Set up interviews for temporary and permanent placing for dental offices

• Kept our data base up to date

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