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Customer Service Care

Location:
Georgia
Posted:
May 02, 2015

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Resume:

Quintavis Montez Cofield

**** ********* *** ***** ****, GA

Phone 404-***-****

****************@**********.***

Experience Valid CDL A driver's license

Summary Over 6 months over the road experience driving tractor

trailers

In depth knowledge of highway traffic laws applicable to heavy

traffic.

Exceptional driving record which reflects adherence to all

Federal DOT regulations

Over 2 years experience in warehouse setting

Highly skilled in packaging and labeling merchandise

Experienced in using related equipment and machinery such as

forklifts

Education AVIATION INSTITUTE OF MAINTENANCE Duluth, GA 11/2014

GEORGIA DRIVING ACAMEDY

Conyers, GA 08/2014

APALACHEE HIGH SCHOOL

Winder, GA 05/2010

Professional

Experience Class A CDL Driver- Swift Transportation 11/2014-Pr

Decatur, GA ensent

Pickup and deliver assigned goods punctually on

daily basis

Irrespective of road and weather conditions

Practice high quality customer care protocol and

convey any complaints to the management

immediately 10/2014-11

Maintain vehicle service, fueling and delivery /2014

records updated on respective inventories

Class A CDL Driver- Warner Enterprise

Lithia Springs, GA

Pickup and deliver assigned goods punctually on 08/2014-09

daily basis /2014

Irrespective of road and weather conditions

Practice high quality customer care protocol and

convey any complaints to the management

immediately

Maintain vehicle service, fueling and delivery

records updated on respective inventories

05/2011-05

/2014

Class A CDL Driver- Steven Transport

Dallas, TX

Pickup and deliver assigned goods punctually on

daily basis

Irrespective of road and weather conditions

Practice high quality customer care protocol and

convey any complaints to the management

immediately

Maintain vehicle service, fueling and delivery

records updated on respective inventories

Warehouse person- Martin-Brower

Atlanta, GA

Demonstrated ability to perform clerical duties

efficiently

Comprehensive understanding of safety

Receive, validate and store incoming shipments

Package and label shipments

Load and unload merchandise

Monitor stock levels at all times

Deliver stock to markets if required

Maintain same day inventory

Create and maintain liaison with shipment

companies

Operate forklift and pallet jack to move shipments

around the warehouse

Maintain record of stocks and shipments in company

provided database

Service Clerk- Ingles Market 06/2009-04

Atlanta, GA /2010

Working on the position of a customer service

clerk and handling all the duties and work

assigned to this position

Lead customers in a store to locate their

merchandise

Assist customers in taking merchandise off the

shelves, bins and freezers

Schedule tasks to service assistants on a daily

basis

Answer and respond to customer inquiries on

merchandise available

Replenish store with stocks of merchandise

Prepare billings and receive payments from

customers

Handled the complaints and problems of the

customers. Responsible for answering questions of

the customers

Greet customers in a courteous manner. Responsible

for keeping records of the daily

transactions/operations of the store

Computer Microsoft Word, Excel, Power Point, Data Entry, Typing

Skills (35wpm), clerical, customer service



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