Evangeline D. Legaspi
****-* ******** **. **** Paco Manila
Email: *************@*****.***
TIN: 261-562-980
SSS: 34-0221146-
CAREER OBJECTIVE
To impart the skills and excel in my field of knowledge which will contribute to the growth of the organization.
WORKING EXPERIENCE
Company
Maximum Solutions Corporation
Assigned to ABS-CBN Broadcasting Corporation
Inclusive Dates: August 2007 – up to present
Handles customer complaints or concerns for the network.
Transfer calls to the local of departments and endorsed calls for executives.
Monitor TV announcements, feature segments, issues flashed on TV.
Ushering Event
Handling E-mail Feedback
Information Monitoring
Documenting
Accounting Staff
Active Works
Malate Manila
Service Crew
DELIFRANCE
Robinson’s Ermita Manila
SKILLS and QUALIFICATIONS
Dedicated and Hard-working
Willing to learn more
Effectiveness in managing communication
Good customer handling relationships
Microsoft Office
Knowledge in using office machine
Knowledge in using Console machine(PABX)
EDUCATIONAL ATTAINMENT: Year Graduated
Tertiary : Bachelor of Arts Major in History 2002 - 2006
Polytechnic University of the Philippines
Sta. Mesa, Manila
Secondary : Manuel A. Roxas High School 1998 - 2002
Zamora Pandacan Manila
Primary : Bagong Baranggay Elem School 1992 - 1998
Pandacan Manila
PERSONAL DATA:
Date of Birth : November 12, 1985
Place of Birth : Manila
Gender : Female
Weight : 110 lbs.
Height : 5’2
Civil Status : Single
Nationality : Filipino
CHARACTER REFERENCES:
Sheilla Ventura
Call Center Operations Officer
ABS-CBN Corporation
Gameva Lara
Call Center Team Leader
ABS-CBN Corporation
Troy Quinto
HR Assistant
Maximum Solutions
I hereby certify that the above statement are true and correct with the best of my knowledge and belief.
Evangeline D. Legaspi
Applicant