Administrative Assistant

Lanae G. Nelson

*** *** ****** ***** ****, Buffalo, MN 55313, 715-***-****, **********@*****.***

Proficiency Skills

Over 20 years professional experience, skills in communications, customer service and marketing

Exceptional problem solver, ability to provide positive results in high stress challenging work situations

Meticulous attention to detail, resourceful and a dedicated team player

Strong self-starter with effective organizational skills

Establishes rapport easily, displays professional behavior using judgment, discretion and decision making skills

Education

Bachelor of Science Degree

Double Major: Marketing Communication / Agricultural Emphasis

Speech Communication / Business Communication Emphasis

University of Wisconsin – River Falls, May 2002

Technical Skills

Experienced with a number of database systems:

o Infinite Campus Student Information System Software

o Sped Forms Software (Special Education Student information system)

o MN Department of Education Cyber-Linked Interactive Child Nutrition System (CLICS)

o FileMaker Software (customer data base software)

o Microsoft office

Relevant Experience

District Office Account Clerk: Registrar, Special Education and Food Service

Rockford Area Schools ISD #883, Rockford, MN June 2011 – present

Support Superintendent, Business Manager and Special Education Coordinator

Manage all database reports of district 1700+ enrollments of Early Childhood - 12th grade students

Access, analyze and provide various complex statistical records, reports and purchase orders

Contribute with yearly district and state audits, maintain compliance of practices, regulations and procedures

Assist in overseeing due process record keeping of 200+ Special Education files of 20+ Special Education staff

Speech Team Assistant Coach

Rockford Area Schools Activities Department ISD #883, Rockford, MN November 2012 – present

Advise students on researching, creating and performing pieces, 1 of 13 categories in MN High School League

Mentor students to achieve success in academic, organizational and personal goals through Speech Team

Coach students new techniques, building strong pieces, each year have advanced team members to State

Assume responsibility of placing purchase orders for team supplies

School Secretary

Northwinds Elementary School Buffalo-Hanover-Montrose ISD #877, Buffalo, MN August 2008 – June 2011

Selected as 1 of 3 school secretaries to co-designed the layout & maintain ISD #877 School District website

Composed, formatted and distribute weekly staff bulletins and monthly school newsletter

Collected and coordinate the flow of internal school activities with principal, teachers, staff and students

Manage all database of 600+ student information

Prepared and assist on Building Safety Committee meetings and maintain record reports

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Target Pharmacy Technician

Buffalo Target Pharmacy, Buffalo, MN September 2010 – July 2012

Entered confidential Doctor prescriptions into system to process file

Assist pharmacist in filling prescriptions

Organize and maintain supplies, distribute inventory and returns of expired medication

Sales Representative – California Market

GraphiStudio, Oakdale, MN January 2003 – August 2008

Managed, grew, maintained and serviced 3000+ accounts

Coordinated the sales of coffee-table book products and services for the California market

Developed successful promotional ideas & implemented an advertising program to drive sales

Produced sales materials to ensure the message was consistent with organizational goals

Planned and assisted tradeshows/workshops, provided consultations and meetings

Assisted with interviewing and new hire process, trained new team members and managed interns

University of Wisconsin - River Falls Career Fair Coordinator

University of Wisconsin - River Falls Career Services, River Falls, WI April 2000 – November 2001

Coordinated and organized the 2000 and 2001 UW-River Falls Career Fairs with 100+ organizations & vendors

Assisted employers before, during and after fairs with registration, set-up, catering and post-fair surveys

Compiled career fair database for record keeping and reports

Solicited volunteers to assist with all aspects of the 2000 and 2001 career fairs

Developed marketing posters, table tents, bookmarks, sandwich boards and comprehensive career fair booklet

University of Wisconsin – River Falls Career Services Information Specialist

University of Wisconsin - River Falls Career Services, River Falls, WI September 1999 – May 2002

Answered career, health or counseling questions for clients and set appointments

Assisted students with disk resumes, health services and business interviews

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