Customer Service Representative, Technical Intern Trainee(Japan)
Resume:
*MALISA AMANDORON BAJAO*
***B Scout Rallos Ext. Barangay Sacred Heart Kamuning
Quezon City Manila Philippines, 1100
***********@*****.***
J*OB OBJECTIVE*
To achieve a sound position in the corporate world and work
enthusiastically with a team to achieve goals of the organization.
*EDUCATION*
University of the Visayas
Bachelor of Elementary Education (Undergraduate)
Year 2012-2013
Toledo City, Cebu Philippines 6038
Asian College of Technology
Diploma in Practical Nursing (Associate Degree Course)
Year 2007-2009
Corner P. Del Rosario and Leon Kilat St., Cebu City Philippines 6000
*TRAINING AND EXPERIENCE*
January 2014-January 2015
Laundry Factory Worker
Royal Network Company Limited
Akita Izumi Chou, Akita Japan 010-0916
July 2013-January 2014
Racdaes Japanese Language Training Center Incorporated
Intern/Trainee
72B Andres Abellana Ext., Guadalupe Cebu Philippines 6000
Basic Tasks:
Collect dirty clothes and beddings used by guests and prepare for
washing.
Separate colored from the white ones.
Put marks or place in each containers according to owners to
avoid misplacements.
Wash the dirty clothes in washing machine.
Dry the washed clothes before transferring to the ironing area.
Iron and fold dried clothes and deploy to the designated rooms or
areas.
Assist customers with their laundry problem such as stains and
faded colors.
Maintain the cleanliness of the laundry area.
November 2011-August 2012
Cashier/Pharmacy Assistant
Three Sixty Pharmacy
Cebu City Philippines 6000
Basic Tasks:
Receive payments by cash, checks, credit cards, vouchers or
automatic debits.
Issue receipts, refunds, credits or change due to customers.
Count money in cash drawers to ensure that the amounts are
correct and its adequate change.
Greet customers entering establishments.
Establish or identify prices of goods, services or admission and
tabulate bills using calculators, cash registers or optical price scanners.
October 2010-October 2011
Inbound CSR I
Customer Service Representative
Teletech Care Management
880 A.S. Fortuna St., Mandaue Cebu Philippines
Basic Tasks:
Deal directly with customers either by telephone, electronically
or to face to face.
Respond promptly to customers’ inquiries and complaints.
Perform customer verifications, orders, forms, applications and
requests.
Manage customers’ account.
Communicate and coordinate with internal departments.
November 2009-August 2010
Caregiver Practice
Cebu Philippines 6031
Basic Tasks:
Assist with walking and light exercise.
Plan and prepare meals followed by clean-up.
Light housekeeping to do the household chores.
Run errands ( pick-up restrictions and dry cleaning)
Provide medication reminders.
Companionship.
*REFERENCES*
Mr. Nakjyo Keisuke
President/Company Owner
Royal Network Company Limited
1-70-20 Hamada, Sakata-shi
Yamagata Japan
Ms. Rachelle I. Eramis
President/School Head
Racdaes Japanese Language Training Center Incorporated
72B Andres Abellana Ext., Guadalupe Cebu Philippines 6000
Ms. Mikako Kosawa
Dry Cleaning Leader Attendant
Royal Network Company/ Usachan Cleaning Company
Akita Izumi Chou, Akita Japan 010-0916
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