Customer Service Manager

Jade Bowen

*** ****** ** *** *** Phone : 708-***-****

Houston, Texas 77090 Email ID : ************@*****.***

Objective : To use my customer service experience to assist your company in growth an development, I

feel my background will be a great asset within your company, as have existing

knowledge within the customer service field. I would like opportunity to advance my

experience an learn more about working in the customer service field.

Education :

Apr '05 - Jun '05

Martin Luther King Academy Adult Education

.GED

Aug '05 - Jan '06

Methodist Midlake

. Emergency Medical Technician (EMT)

Jan '09 - May '10

Ivy Tech Community College

. Nursing

Experience :

219-***-**** Apr '98 - Jul '02

Bank One 2203 W 11th Ave Gary Indiana 46403

Bank Teller

. Customer service,cashing checks,processing deposits an withdrawals, counting large amount of

money,balancing cash drawers,proofing checks an deposit slips.

US 30/41 Indian Blvd Schererville Indianapolis 219-***-**** Aug '02 - May '05

Americall Group

Teller marketer /Quality Control

. Answering customer service calls,inbound/outbound calling, monitoring sales calls,closing sale

calls,address an resolve customer complaints.

Apr '05 - Jan '07

Popeyes Chicken 5815 Broadway Merrillville In 46410 219-***-****

Shift Manager

. responsible for opening up the store, manage a crew of 10-12 employees, handle/count large amounts

of cash, count petty cash,make deposits an withdrawals, order product, count an record inventory an

wasted product,resolve customer service complaints cashier,cook,

Jan '07 - Jun '09

Wendy's Hamburgers 101 E Ridge Road Griffith In 46319

Shift Manager

. responsible for opening up store, manage a crew of 6-8 employees inventory product, count wasted

product, order product,count large amounts of cash,make deposits, an withdrawals, resolve customer

service complaints

Contact this candidate