Customer Service Assistant

STEPHANIE HENNESSEY

*** **** ******* *******, ******, MN 55806 H: 763-***-**** C: 763-***-**** **************@*****.***

Summary

Self-motivated Machinist determined to produce with precision and keen attention to detail. I am a fast learner that has a great attention to detail. Looking for a career in the machining field that always challenges me to better myself and others.

Highlights

Trained on 5 Axis Mill, Mini Mill, Conversational Mill, Conversational Lathe, V20 with self loading/unloading robotic arm, V1, Horizontal with pallet changer, Swiss Trained on wire EDM, Hole Popper, Surface Grinder manual/ automatic Trained on Manual Lathes, Manual Mills, Trained on Lasers, 3D Printers, and Waterjet

MasterCam 7, Esprit, Solidworks, and blueprint reading Thread and plug gauges Problem solving Mathematical aptitude Expertise in de-burring Drilling Tapping and milling

Accomplishments

4.0 GPA throughout two years of studying Machine Technology 4.0 GPA throughout two years of studying Automotive Service Technology Helped build a task robot and a battle bot and drove them in the competition Served as the Automotive Club president Developed organization skills with POs, hotel reservations, transportation, car shows,etc. Thirteen years volunteering with Monster Jam though the Minneapolis Track Crew Fast learner who requires no supervision to complete tasks Works well with people of diverse backgrounds and disabilities Red Cross Certified First AId and CPR

Education

Associate of Applied Science: Integrated Manufacturing Technology CNC Machine Programmer Lake Superior College Top 5.0% of class and Phi Theta Kappa

Diploma: Integrated Manufacturing Technology CNC Machine Programmer Lake Superior College

Associate of Applied Science: Automotive Service Technology Lake Superior College President of Automotive Service Club, Awarded club president of the year in 2012, Top 5% of class, Phi Theta Kappa, Presented the car show in 2012

Dipolma: Automotive Service Technology Lake Superior College

Associate of Arts: Associate in Arts Lake Superior College

High School Diploma Coon Rapids High School

Experience

Program Assistant

2014 Duluth, MN, United States

2014 Duluth, MN, United States

2012 Duluth, MN, United States

2012 Duluth, MN, United States

2010 Duluth, MN, United States

2007 Coon Rapids, MN, United States

04/2014 to Current

Duluth Regional Care Center Trained employees on how to take care of autistic clients

Cashier, Commercial Parts Pro, Retail Parts Pro Advance Auto Parts Trained employees and worked on retail projects

Assistant Manager Autozone Management duties including training and customer satisfaction

Personal Care Assistant Duluth Regional Care Center Trained employees on how to take care of autistic adults

Personal Care Assistant/Manager Accura Care Took care of a 10 year old boy with Autism

Personal Care Assistant Stepping Stones for Living Assisted developmentally disabled clients with personal needs

Personal Care Assitant Heartland Homes Assisted developmentally disabled clients with personal needs

Cashier, all departments, and stocker Joann Fabric and Craft Store Cashier as well as working in all departments in store selling craft and fabric product

Telemarketer Viking Magazine Telemarketer selling magazines

Cashier Best Buy Cashier and customer service work in all other departments

Duluth, MN

09/2012 to 12/2013 Duluth, MN

07/2012 to 09/2012 Duluth, MN

06/2010 to 09/2012 Duluth, Mn

06/2011 to 07/2012 Duluth, MN

01/2010 to 06/2011 Duluth, MN

08/2009 to 01/2010 Duluth, MN

07/2008 to 08/2009 Coon Rapids, MN

04/2008 to 06/2008 Fridley, MN

10/2006 to 03/2008 Blaine, MN

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