Clinical Nurse Manager
Resume:
REGINA CHIN
WHITMAN, MA ***82
TEL-781-***-**** CELL-617-***-****
*****-********@*****.***
Objective
To join a Nursing Management Team to coordinate nursing care in an outpatient setting
with an interest in a Patient Centered Medical Home model.
Professional Profile
I have over twenty-five years experience in a nursing leadership role with a specialty in
Medical-Surgical Nursing. As a nursing leader, I have supervised nurses in the following
clinical area-General Internal Medicine (Primary Care), Rheumatology, Nephrology,
Women’s Health and Pulmonary. I have worked in an in-patient setting, a Long Term
Care and Rehabilitation facility and in an outpatient clinic setting. I also have some
knowledge with post Discharge Planning and End of Care Life issues.
Work Experience
2006-2015 BOSTON MEDICAL CENTER, BOSTON, MA
ASSISTANT NURSE MANAGER
ADMINISTRATIVE DUTIES-
Collaborated with the Practice Administrator, Medical Directors and Practice Managers
to optimize daily operations. Facilitated communication between the call center and the
clinical nurses to improve efficiency in delivering nursing care in a timely manner.
Budgetary responsibility for nursing personnel. Able to resolve conflicts, complaints and
issues between patients, nurses and Providers. Provided leadership for the transition to
the Patient Centered Medical Home model. Responsible for ordering medications and
supplies for the clinic.
NURSING LEADERSHIP DUTIES
Responsible for the hiring, firing and training of new nursing personnel, nursing
schedules and assignments, their competencies, annual performance evaluations and
training if needed. Coordinated nursing care to a diverse population. Analyzed and
modified nursing workflow to evaluate the effectiveness in meeting the needs of a
diversified population. Supervised and served as a mentor to the nursing staff to the
different specialty clinics. Engaged nurses in Performance Improvement projects.
Conducted nurses meeting regularly.
DISCHARGE PLANNING AND CARE MANAGEMENT DUTIES
Supervised nurses with the post discharge planning with the patient’s Providers.
Facilitated communication between the Clinical Nurses and the Case Managers from the
external medical insurance companies. Some knowledge of the Medicare and Medicaid
and HMO systems.
2000-2005 NEW ENGLAND SINAI HOSPITAL, BOSTON MA
ASSISTANT NURSE MANAGER
Collaborated with the Nurse Manager to optimize daily operations of a
medical rehabilitation unit. Responsible for supervising nurses, maintaining their
competencies and annual performance evaluations. Responsible maintaining weekly and
monthly logs to meet Joint Commission Standards.
1998-2000 OLYMPUS SPECIALTY AND REHABILITATION CENTER,
BRAINTREE, MA
CLINICAL SUPERVISOR
Responsible for the daily operations in a Long Term Care Facility.
Oversaw and supervised delivery of nursing care for chronic ventilator patients.
Resolved patients, staff and Provider complaints and issues. Analyzed and revised
restraint documentation to meet Joint Commission Standards.
1996-1998 BAYPATH AT DUXBURY NURSING AND REHABILITATION
CENTER, DUXBURY, MA
CLINICAL SUPERVISOR
Supervised nursing care in a Long Term Care Facility. Responsible for monthly
disposable of unused medications for the facility. Participated in weekly
Interdisciplinary meetings to review patients Plan of Care. Resolved
complaints from patients and their families.
1981-1996 ELMHURST CITY HOSPITAL, NEW YORK
CLINICAL SUPERVISOR
Collaborated with the Nursing Management Team to optimize daily operations.
Responsible for coordinating nursing care in the medical-surgical,
orthopedics, neurology and neurosurgery, women’s health and emergency
room areas. Responsible for nurse competencies, schedules and training.
Conducted monthly nurse meetings.
EDUCATION/TRAINING
New York University, Bachelor of Nursing, 1981
CONTINUING EDUCATION
Attended a 3 day conference given by the Institute Healthcare Improvement-March 2014.
Attends Pri-Med conferences annually.
Attended 1 day Endocrine Conference in the summer 2014.
Member of the American Nurses Association.
BLS certified.
COMPUTER SKILLS
Microsoft Word, Excel, Citrix (Logician) Program, EWS program.
REFERENCES UPON REQUEST.
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