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Customer Service Manager

Location:
United States
Salary:
50-60K
Posted:
May 01, 2015

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Resume:

ci

Christine Iammarino

**** ****** ***. ******** *******, OH 44124

p: 614-***-**** e: acphb4@r.postjobfree.com

KEY SKILLS Excellent Written and Verbal Communication

Exceptional Attention to Detail

Keen Eye for Design

Prominent Management Skills; Exceptional Team Player

Extraordinary Customer Service Skills

LANGUAGE Programming Markup

Software

PROFICIENCIES

Visual Studio HTML

Photoshop

• •

ASP.net InDesign, Illustrator CSS

• • •

C# Visio XML

• • •

MVC Mac OS X

JavaScript

• •

MySQL & SQL Server Windows OS

JQuery

• •

EXPERIENCE Apple, Inc. May 2014 – Present

Specialist/Extended Business Team

Guide and educate customers about services and products

Initiate business relationships with customers

Define customers’ business needs

Schedule, prepare, and facilitate business briefings

Collaborate with team to provide services and solutions for business customers

Jr. Web Developer January 2013 – February 2014

United Retirement Plan Consultants

Collaborate with team to develop User Interface for both employee and client-side

Author Business Requirements and Technical Specifications

Design Applications’ web pages focusing on UI, usability, intuitive layout (Photoshop, Visio)

Develop, style, debug, and test Applications (Visual Studio 2012 with MVC framework using C#)

Update and maintain company web site (WordPress)

Update and maintain company intranet site (SharePoint)

Projects

o Redesign and Build company website (VS 2012, Sitefinity)

o Design Client Portal (VS 2012)

o SEO Specialist

ADDITIONAL Freelance Consulting January, 2014 - Present

EXPERIENCE cmi

SEO Specialist

Social Media Specialist: Setup, Launch, Post for desired Social Media outlets

Website Design & Maintenance

Web Content Writing

Senior Catering Manager / Manager of Social Media January, 2001 - December, 2011

Mary Beth Zakany Catering Company

Solely responsible for media and marketing

Business card design

Research and plan menu with clients

Prepare, service, stage cuisine in a myriad of environments for any type event

Exceptional Guest Care

Problem Solve under pressure with efficiency and recurrent success

Christine Iammarino

ci

614-***-****

acphb4@r.postjobfree.com

Research Specialist F ebruary, 200 6 - N ovember, 2008

BrickHouse, LLC

Research and analyze data for purposes of mergers and acquisitions

Assist in creating database (ACT! Database)

Company correspondence: client letters, mailings; e-mails

Create and deliver weekly status reports to clients

EDUCATION Bachelor of Science 2009-2011

DeVry University, Columbus OH

Computer Information Systems - Web Applications and Development

GPA: 3.9

Dean’s List: 2009 - 2011

Continued Study of Fine Arts 2004-2006

Columbus College of Art and Design, Columbus OH

Time – Based Media Studies

Graphics

Web Design

Bachelor of Art 1997-2001

The Ohio State University, Columbus OH

Psychology

Spanish minor

Abroad Study in Ecuador



Contact this candidate