Customer Service Sales Representative

Stuart Lenehan 902-***-****

Stuart Lenehan

*** ****** *****

Dartmouth, NS B2W 5V3

***-****

*******-******.*@*******.***

Education

****-**** ******** ************** ******* (Marketing) NSCC

2008 High School Diploma Auburn Drive High

School

Skills/ Abilities

• Handling customer inquiries offering direction for a resolution

• Operating computer and cash register doing cash, debit and credit

transactions as well as invoices.

• Managing other employees and their work

• Managing/Delegating tasks amongst employees

• Organizing and filing confidential paperwork

• Customer service both face-to-face and via telephone

• Problem solving

Computer Skills

• Experience with Microsoft Word and Microsoft Excel

• Have a learned knowledge of basic functions in each program

Certifications

• WHMIS

• OH&S

• Level 1 Sport Nova Scotia Coaching Certification

• Hockey Safety Program

• Speakout/Respect in Sport Certification

Volunteer Work

2013 Work placement at Sunlife Financial as part of NSCC outcomes

2011-present Coached Atom (9, 10-year olds) AAA hockey in Cole Harbour.

2009-2011 Aided golf professionals with junior golf camps

Work History

2014- present FGL Sportchek Bedford Sales Associate

• Manage an entire golf department

• Properly price and display entire section

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• Face-to-face customer service in all locations of the store

• Maintain relationships with returning customers and creating new

relationships with new customers

2013-2014 James F. Lahey Glass Residential and Commercial Glazier

• Measuring, cutting and installing many different types of glass

• Driving company vehicles to and from work sites

• Interacting with customers making sure they are content with our work

and actions while in their home

• Responsible for following and maintaining proper paperwork for jobsites

2009-2013 Grandview Golf & C.C. Pro Shop Clerk

• Answered phones throughout shift when members and guests have

inquiries about tee times and tournaments

• Counted and recorded inventory at the beginning of each month to make

sure all inventory was accounted for and merchandise was up to date

• Deposited cash and transaction records electronically and physically at the

end of each shift through computer software and safety deposit box.

2007-2009 Grandview Golf & C.C. Maintenance Worker

• Washed and waxed golf carts throughout the daily shift with soap, water

and wax.

• Maintained the outside area of the pro shop throughout the shift to keep it

pleasing to the eye by sweeping, organizing carts and other various odd

jobs

2007 Golf Central Sales Representative

• Worked on the floor at the store, meeting customers and suggesting

products for them

• Organized and maintained of all store equipment

References and Portfolio available upon request

Contact this candidate