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Manager Management

Location:
San Francisco, CA
Posted:
May 03, 2015

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Resume:

CARLOS YOUNGER

**** ****** **** *********, ** Cell:865-***-**** EM: ******@*****.***

PROPERTY MANAGEMENT

Section 8 /202 Senior Housing/ Low Income Housing Tax Credits / HOME Funds

Talented, results-producing property management professional with a proven record of accomplishment in helping property owners and nonprofit

organizations with their business goals and objectives. Expertise in managing conventional, Section 8, senior housing, low income housing tax

credits(LIHTC) and properties with HOME fund designation. Solid leadership skills; able to build and guide staff. Adept at co mmunicating with

staff, vendors, and internal departments to coordinate efforts.

Section 8 Management TRACS Data Submissions

LIHTC Management Hiring Staff

HOME Programs Team Building & Management

Compliance Monitoring Budget Preparation

PROFESSIONAL EXPERIENCE

AREA MANAGER OF PROPERTY OPERATIONS, 2014-2014

The Community Builders- Midwest (Ohio & Indiana)

Oversee and manage the day to day operations of 1000+ mixed income rental units in Cincinnati Ohio and Indianapolis Indiana. Ensure that properties ad here to

company’s Standard Operating Procedures as it relates to managing physical and fiscal operations. Coordinate the rehab effort s from a property management/tenant

relocation perspective of historic rental properties in the Avondale/Walnut Hills areas of Cincinnati under the City’s Housing Choice Voucher program utilizing

Project Based Section 8 subsidy. Responsible for property compliance with HUD and other regulatory agencies. Prepares annual budgets for each affordable

community in portfolio. Conducts meetings with staff, residents, and other entities involved in property day to day operations. Hired new manager in Indianapolis

market and increased occupancy over a 3 month period from mid 70% to low 90%. Hired a new maintenance supervisor to organiz e and facilitate new move ins.

Increased occupancy in Cincinnati market from low 80% to benchmark occupancy of 96%. Hired new maintenance supervisor to orga nize maintenance shop and

facilitate work orders.

AREA DIRECTOR OF PROPERTY OPERATIONS, 2013-2014

Mercy Housing Inc.- Los Angeles, California

Ensures that the operations of properties in assigned area of oversight are in compliance with the standards and expectations of Operational Excellence, other stated

guidelines of Mercy Services Corporation, and Mercy Housing. Completes all reasonable work-related directives given by his supervisor and above. Responsible for

monitoring and directing all management-related activities with the site –level personnel and other Mercy Housing-related departments to ens ure that the Essential

Functions are met on a regular and consistent basis. Oversee a staff of 15 + employees at 11 affordable housing communities. Oversaw the lease up of two new

construction properties which had 100% occupancy within 30 days of issuance of certificate of occupancy. Coordinated and lead weekly lease up meetings with key

senior level staff within the organization and other outside local stakeholders in the lease up developments. Covered a portf olio that consisted of properties in Los

Angeles, Anaheim, Bakersfield, Palm Springs and San Diego California.

REGIONAL VICE PRESIDENT, 2012-2013

Lawler Wood Housing – Knoxville, Tennessee

Oversee and manage the day to day operations and fiscal management of 16 affordable apartment communities throu ghout East Tennessee. Hires, supervises and

evaluates staff. Responsible for employee terminations, conduct annual evaluations of all staff and establish goals and objec tives. Conducts monthly staff meetings

and ensures that all staff adheres to fair hous ing policies. Prepares annual budgets for each property in portfolio. Develop and maintain good working relationships,

provides leadership, encourages teamwork and cooperation among the staff. Attends/participates in professional activities, meetings, orga nizations, regulatory agency

meetings or inspections. Approves bids for any contractual work done at each site. Oversee a staff of 20+ employees

REGIONAL MANAGER, 2007-2012

The John Stewart Company - Los Angeles, California

Oversee and manage the day to day operations of over 700 rental units in LA/ Orange County Ca lifornia consisting of eleven (11) affordable housing communities.

Responsible for the fiscal, and regulatory management of all sites in the portfolio. Hires, supervises and evaluates staff. Responsible for employee terminations,

conduct annual evaluations of all staff and establish goals and objectives. Conducts monthly staff meetings and e nsures that all staff adheres to fair housing policies.

Prepares annual budgets for each property in portfolio. Develop and maintain good working relationships, provides leadership, encourages teamwork and cooperation

among the staff. Attends/participates in professional activities, meetings, organizations, regulatory agency meetings or inspections. Approves bids for any contractual

work done at each site. Oversee a staff of 18 people in the Orange County and Los Angeles portfolio.

DATA COLLECTOR, 2007-2007

Vixio Technology/ Tyler CLT- Atlanta, Georgia

Participates in securing and analyzing informatio n relative to commercial building cost, depreciation, yield rates, occupancy rate, expense ratios, real property sales

and income data to determine income flows and capitalized earning ability of properties. Use income, market, and or cost appr oach, as applicable, reconciling various

approaches as necessary to arrive at final value judg ment. Inspects land and interiors and exteriors of buildings, new construction and other structures to determine

factors affecting value. Interviews owners, contractors, realtors and others regarding building and improvement costs and sales of properties. Explains assessment

policies and procedures to the public. Writes reports and correspondence as needed.

PROPERTY MANAGER, 2006-2007

Apartment Home Properties, Polo Club Apartments - Stone Mountain, Georgia

Oversee and manage the day- to- day operations of a 244 unit apartment complex with an annual budget of 1.5 million dollars. Increased occupancy at the prope rty

from low 70% to mid 80% over a six month period. Met NOI over the last six month period 5 out of the 6 months. Reduced operating expenses and increased

profitability at the property 15% over last 6 month period. Manages a staff of 5 people at the property. Worked extensively w ith Rent Roll property management

software.

PRINCIPAL, 2001 – 2006

Preferred Management & Development, Inc. – New Orleans, Louisiana

Managed over 400 rental units in the New Orleans Metro area prior to Hurricane Katrina totaling $280,000 dollars in rental re venue. Implemented property

management solutions to provide day-to-day management of rental units. Worked in conjunction with nonprofit entities to coordinate aggressive housing options for

the low to affordable housing sector. Prepared monthly and quarterly reports for owner s. Worked with owners to understand the dynamics of subsidized housing and

conventional rental markets. Performed quarterly inspections, screened prospective tenants for suitability and prepared lease s. Prepared and submitted project based

Section 8 applications for owners and nonprofit entities. Used Quick Books, Management Plus for Windows (MPW) and Peachtree property manageme nt software

and tools to facilitate management. Sold interest in company after Hurricane Katrina.

DIRECTOR OF HOUSING/COMPLIANCE SERVICES, 2001 – 2005

Willwoods Community – Metairie, Louisiana

Developed and managed the day-to-day operations of over 1,500 units in a portfolio of 12 apartment communities in SE Louisiana with an annual budget of $2.4

million dollars. Tracked, projected, and reported regulatory compliance in relation to Section 8, 202 senior housing, LIHTC and HOME funds. Set up social s ervice

programs within these housing communities that brought needed services to the residents. Managed a staff of 40. Provided lea dership and direction and trained staff

members as needed. Worked extensively with Tenant Rental Assistance Certification System (TRACS), Yardi Enterprise and Voyager software systems. Promoted

from Community Coordinator to Director of Housing Compliance Services.

PROGRAM MANAGER, 1998 – 2001

Housing Authority of New Orleans Section 8 Housing Choice Voucher Program – New Orleans, Louisiana

Oversee and managed the day-to-day operations of the Housing Authority of New Orleans Section 8 Housing Choice Vo ucher Program with over 5,000 families

participating. Interpreted rules and regulations for staff and program participants. Created and implemented procedures for s taff and program participants. Conducted

monthly seminars to educate the landlords about Sec tion 8. Managed a staff of over 60 case managers and inspectors. Extensive knowledge of Section Eight

Management Assessment Program (SEMAP). Worked with Rent Roll property management and HUD Manager software systems. Working un derstanding of Fair

Housing rules and regulations.

EDUCATION & CREDENTIALS

Bachelor of Science Degree, Human Services - University of Tennessee – Knoxville 1993

Certified Section 8 Management – Nan McKay &Associates 1998

Certified LIHTC – National Affordable Housing Management Association ( NAHMA), Bank One, Louisiana Housing Finance Agency (LHFA) Housing Credit

Certified Professional (HCCP), National Association of Home Builders - 2001-2005

Registered Apartment Manager (RAM) – Home Builders Association of Greater New Orleans- 2003

Risk Management: Protecting People, Property and Profits- Institute of Real Estate Management (IREM)- 2000

TRECS Real Estate School Knoxville Fall -2013



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