Robert Lyons
Sales Lead/Manager
Phoenix, AZ
***************@*****.*** - 702-***-****
WORK EXPERIENCE
Outbound Sales Representative
Live Body Coach - Phoenix, AZ - June 2014 to February 2015
Responsibilities
Make outbound calls, Send out customers their dietary supplements, and follow up with the customers to
see how their supplements are working. Type 25+ wpm, While keeping 7-10 tabs up for customers personal
information to satisfy customer.
Inbound Sales Representative
Sears - Tucson, AZ - April 2014 to June 2014
Responsibilities
Answer inbound calls, Help customers with refunds, handled retention calls, Enter data, Sent out part
replacements
Inbound Call Center Representative
Apac - Tucson, AZ - December 2013 to April 2014
Responsibilities
Answer inbound calls, Help customers with their tax return, Enter data, set up appointments, Type 25+ wpm.
Inbound Sales Representative
Afni - Tucson, AZ - February 2012 to October 2013
Answer Inbound calls, Help customers get a lower (Internet, Cable, Phone) bills. Enter data into computer,
microsoft word, excel type 25+ wpm
Sales Lead/Manager
Levis - Tempe, AZ - June 2011 to December 2012
Required to stock and put out new merchandise. Great customers with a enthusiastic pitch. Helping customers
find whatever they're looking for no matter what it takes. Being able to cashier and and add on merchandise and
accessories. Also assisting sales associates/co-workers with their daily duties. Working long shift by opening
the store and closing. Counting safe and doing the deposit when closing the store.
Sales Associate
Big Lots - Phoenix, AZ - January 2010 to September 2011
Required to stock inventory and make sure all new merchandise is brought out onto the sales floor. Use
customer service skills by communicating with my co-workers, supervisors and most importantly customers. I
would establish and maintain relationships with the customers by never letting any customer leave unhappy.
I then was promoted to cashier after four months of working with the company. Requiring me to train new
employees on the sales floor and the cash register.
Warehouse Associate
Amazon - Phoenix, AZ - May 2009 to January 2010
Required to stand for long hours such as 8-12 hour shifts. Lift and move merchandise/products 50+ pounds.
Lift, bend, reach above the head, kneel, crouch and stretch between long hour shifts.
Also receive products using radio scanners. Be able to pick customer orders, pack and ship out products. I
was also required to work many days of overtime. Work and move with mechanical tools and parts. Overall
be able to do my job fast, safely and efficiently.
Crew Member
Sonic - Phoenix, AZ - September 2008 to April 2009
Required to deliver hot fast food to customers at a fast and making sure every customer is getting exactly what
they ordered leaving customers satisfied with an everlasting impression. Also responsible for ensuring that
food items are cut that need to be, all fountain drinks and ice cream items are also prepared. Making sure all
drive-in areas and outside seating is cleaned as well.Expected to operate switchboards, record orders, and
repeat in a clear understanding order to customers.
EDUCATION
Glendale High School - Glendale, AZ
2007 to 2011