Customer Service Front Desk

Kiara Pastrana

**** ******** *** ***. **** Houston, TX 77042

787-***-****

*********@*****.***

Objectives

To expand knowledge and experience in different areas and business that will help me as a

professional and as a person. Hard worker and fast learner, with desire to contribute experience and

an excellent service.

Education

Pharmacy Technician (2012)

Cardiovascular Sonographer (2013)

Experience

Lead Clerk (November 2013 –August 2014)

Direct ResponSource (San Juan, PR)

-Customer Service

-Quality of customer service calls

-Documentation of customer service calls of various campaigns

Receptionist (May 2011 –November 2013)

Direct ResponSource (San Juan, PR)

-Telephone calls, answering and forwarding

-Customer service

-Front Desk service

-Organize and assist in business payroll

Skills

-Knowledge in Microsoft Office (Word, Excel, Outlook)

-Fully Bilingual (English & Spanish)

-People Skills

-Fast Learner

-Work well under pressure

-Experience in front desk attendance and phone attendance

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