Customer Service

CHELSIE A. SATURNINO

Phase * Package * Block ** Lot 23 Bagong Silang, Caloocan City

Contact number: 093********

Email Address: ****************@*****.***

OBJECTIVE

Experienced customer service professional with leadership and relationship-building capabilities,

seeking new challenges where my experience can be utilized to improve customer satisfaction.

ACHIEVEMENTS

Executive Secretary of UCC Supreme Student Council, A.Y. 2014-2015

Overall Top 3, BS Psychology 4th year, A.Y. 2014-2015

Executive Education Program Delegate, A.Y. 2013 – 2014

Civil Service Examination (Sub-Professional) Passer

Psychology Practitioner Intern, Estrellas’ Home Care Clinic and Hospital

Executive Secretary of UCC College of Liberal Arts and Sciences, A.Y. 2014-2015

Vice President for Internal Affairs, UCC Psychology Society, A.Y. 2013-2014

Overall Top 4, BS Psychology 2nd year, A.Y. 2012-2013

Vice President, BS Psychology 2nd year, section A, A.Y. 2011-2012

Overall Top 6, BS Psychology 1st year, A.Y. 2011-2012

Supreme Student Council’s Scholar, A.Y. 2011-2012

AFFILIATIONS

DATE POSITION ORGANIZATION

2014 - 2015 Executive Secretary UCC-Supreme Student Council

2014 - 2015 Executive Secretary UCC-College of Liberal Arts and

Sciences Council

2013 - 2014 Associate Member Psychology in Action Advocates of

the Philippines

2013 – 2014 Vice President for Internal UCC Psychology Society

Affairs

2013 - 2014 Associate Member Philippine Mental Health

Association,

East Avenue, Quezon City

2012 - 2013 Associate Member Philippine Mental Health

Association,

East Avenue, Quezon City

EXPERIENCE

Storekeeper

November 3, 2012-May 22, 2013

Raiza Siomai and Hamburger Station, Bagong Silang Caloocan City

Maintained food inventory levels and stocked shelves with fresh produce

Assisted customers with questions and served with smile

Psychology Practitioner Intern

May 2014-June 2014

Estrellas’ Home Care Clinic and Hospital,

Facilitated and organized group therapy sessions.

Facilitated and organized lectures primarily on psychological lectures.

Facilitated and interpreted psychological tests of the patient

Conducted an individual case study with an interview of the patient guided by the staff.

Observed and abode the rules and regulations implemented by the center.

EDUCATIONAL ATTAINMENT

Tertiary University of Caloocan City 2011 - 2015

Bachelor of Science in Psychology major in

Clinical Psychology

Secondary Kalayaan National High School 2007- 2011

2001 – 2007

Primary Saint John Academy

SEMINARS ATTENDED

TITLE DATE LOCATION

EXECUTIVE EDUCATION PROGRAM; 48 September Bulwagang Katipunan,

06, 2013 –

HOURS TRAINING COURSE. Caloocan City Hall

Sponsored by the City Government of Caloocan February 21,

in partnership with Manila Broadcasting 2014

Company.

Psych Summit 2: “Recognizing the Leader March 1, SMX Convention Center,

within You” 2014 Function Room 1 Mall of Asia,

Pasay City.

Psych Summit 2: The Praxis of I, Pre- December 3, Philippine Christian University

conference for Student Leaders 2013 Auditorium, Taft Ave., cor.

Pedro Gil street, Manila

Manila Room, 7th floor,

“LGBT in the Workplace: Issues and Prospects” September

14, 2013 Graduate School Building,

Polytechnic University of the

Philippines

Personality Disorders August 30, St. Thomas Hall, San Juan de

2013 Letran, Manila

Karanasan at Kaalaman Tungo sa Mas March 13, Las Veras Hotel and

Malawak na Pag-Unawa sa Sikolohiyang 2013 Restaurant, Valenzuela City

Pilipino

Gender Sensitivity October 23, Eurotel Hotel, North Edsa,

2012 Quezon City

EXTENSION OF SERVICE

March 24, 2015, Facilitator, Psychosocial Response Training, University of Caloocan City, EDSA

Campus

February 17, 2015, Event Chairperson, “Sing Your Heart Out”, Battle of the Bands for a Cause, University

of Caloocan City, Congressional Ave. Campus

February 28, 2014, “Psych Goes Roar”, Psych On Stage, Ninoy Aquino Wildlife

September 2, 2013, Proctor, Student Evaluation Teacher’s Performance (SETP): University of Caloocan

City, Camarin Campus.

November 19-26, 2013 Event Organizer, "PsychYOUnique" Psych Week: University of Caloocan City,

Camarin Campus.

September 29, 2013, Head Organizer, “Sins and Virtues: #BakitMasarapAngBawal?”, University of

Caloocan City

PERSONAL DATA

Age: 20 years old

Date of Birth: August 09, 1995

Place of Birth: Frisco, Quezon City

Civil Status: Single

Jehovah’s Witnesses

Religion:

Gender: Female

5’4”

Height:

Weight: 65 kg.

SKILLS

With sterling leadership skills

Planning, organizing events

Having a fluent communication of English Language, both written and oral

Having excellent interpersonal skills

Skills in Human Relations

Filing and Organizing Documents

CHARACTER REFERENCES

Assistant Secretary, Metro 091********

Cesar B. Chavez, Ph.D

Manila Development

Authority, Edsa, Guadalupe,

Makati

Bernadette Bobis-Enriquez Ph. D Dean, College of Liberal Arts 092********

and Sciences

Department Head,

Psychology and Health Care

Department

Ms. Jonielyn Balbocena Psychologist, 093********

Tulay ng Kabataan

Foundation Inc., Intramuros

Manila

Mr. Henmar Cardiño HRODD Associate, 092********

Manila Jockey Club, Ortigas,

Manila

Ms. Josephine Pascasio Sales Manager, 417-30-10

Avon Cosmetics Inc.

I hereby pledge that the above information I have given here are true to the best

of my knowledge.

CHELSIE A. SATURNINO

APPLICANT

Contact this candidate