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Electrical Customer Service

Location:
Chicago, IL
Salary:
Negotiable
Posted:
April 30, 2015

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Resume:

Marvin I. Henry Jr.

**** ********* ****** *: (***) 951 - 3172

Calumet City, IL 60409 **************@*****.*** Honorable Veteran (U.S. Navy)

Objective: Seeking an Engineering/Electro-Mechanical position.

Experience:

Illinois Tool Works: Field Service Engineer/Plc Programmer

Chicago, IL 01/2013 to 12/2014

• Reported as voice of the customer to meet specifications.

• Assist with implementing an equality function development strategies.

• Provided PC remote assistance to clients.

• Develop innovative packaging equipment designs.

• Design, document, and version control of software for automation of test equipment.

• Tracked test performance over time (yields, reducing test time and increasing efficiency)

• Performed custom PC application installations and upgrades.

• Develop and document procedure to ensure proper service and performance.

• Provided 24/7 support.

• Program Allen-Bradley SLC 500 faults, pneumatic systems, compressors, glycol chillers and 110/220/440 power panels.

Experience:

Sterling Engineering: Electrical Maintenance Technician/Plc Programmer

Aurora, IL/ Chicago, IL 01/2012 to 12/2012

• Installed, maintained, and repaired electro-mechanical systems, machinery electrical controls, PLC programs, Servo & VFD

programs and controls, safety circuitry, HMI terminals, and all other electrical control functions in plant.

• Serviced and installed motor parts, speed stick controllers, printing equipment, chain assembly, panel views, photo eye sensors,

proximity switches, reflectors, vertical blades, horizontal blades, electrical controls and mechanical parts on various food

processing conveyor systems.

• Daily routine rounds to ensure maximum production and efficiency of the overall plant mission.

• Calibrated electro-mechanical systems to meet specifications.

• Troubleshot Allen-Bradley SLC 500 faults, pneumatic systems, compressors, glycol chillers and 110/220/440 power panels.

Colbert Packaging: Electrical Maintenance Technician

Lake Forest, IL 03/2011 to 11/2011

• Performed preventive maintenance on all plant equipment, electrical and mechanical.

• Installed, maintained, and repaired electro-mechanical systems, machinery electrical controls, PLC programs, Servo & and all

other electrical control functions in plant.

• Wired 220v/110v circuit breakers circuit panels and sub-panels.

• Corrected electrical and mechanical malfunctions throughout plant.

• Calibrated electro-mechanical systems to meet specifications.

• HVAC startup operations. PLC programming and troubleshooting.

• Completed routine rounds to ensure maximum production of the overall plant mission.

Comcast: Communication Technician

Chicago, IL 11/2010 to 05/2011

• Performed on-site installations of Comcast products.

• Provided daily customer service and sales on cable internet, television, voice, and electrical equipment.

• Designed, maintained, and serviced the Comcast cable plant.

• Managed all aspects of the plant, including construction, technical operations, service outage responses, and preventive

maintenance on equipment.

United States Navy: Electrician’s Mate

San Diego, CA / La Maddalena, Italy 02/2004 to 11/2009

• Installed, repaired and operated electrical systems in accordance with diagrams and blueprints to naval specifications.

• Wired 220/110 volt main breaker panels. Installed service entrances lines and circuit breakers.

• Maintained electrical tools and equipment inventory.

• Performed electrical duties on various U.S. Navy vessels including: electrical appliances, AC units, heating units, pipe bending,

commercial soda machines, electronic LED signs, and galley equipment.

• Provided power supply wiring for transformers, washers, dryers, 120v outlets, 220v outlets, hand power tools, generators,

motors, and discrete military equipment.

Education:

University of Illinois at Chicago (UIC) 05/2015 - TBD

Electrical Engineering / Pre-Medicine

Coyne College, Chicago, IL 07/2010 - 05/2012

A.A.S. Electrical Construction and Planning Associates Degree Received

Southern Illinois University, Carbondale, IL

B.S. Electrical Engineering (Degree In progress)

Additional Skills:

• Microsoft Office and Quick Books proficient.

• CPR and First Aid Certification (via Military)

• Certified Personal Trainer/ Health Coach

• Valid driver’s license and reliable transportation.



Contact this candidate