Customer Service Sales

Melissa Walton

*** ******* ****

Richmond Hill, GA 31324

912-***-**** (Cell)

**********@*****.***

Skill Profile:

Experience in Management, Recruiting, Human Resources, Administration and

Customer Support. Skilled at Microsoft Word, Excel, Visio, Outlook, Lotus

Notes, SAP and Revel

Work History:

September 2012 - Present Assistant Store Manager

Goodwill Industries Richmond Hill GA

Responsible for staff of 25 associates, sales, merchandising, visuals,

training, pricing, all operations for a million dollar flagship location.

January 2011 - August 2012

Sales Associate and Special Project Coordinator, Macy's

Responsible for sales, merchandising, visuals and operations as well as

training new associates in various departments.

July 2008 - March 2010 Personnel Manager

Willstaff (Now Advantage Personnel)

Recruited for various positions including I.T, Administrative, Legal and

Temporary Clerical and Light Industrial.

Interviewed, created resumes, checked

references and prepared and coached for future interviews.

Negotiated salaries with companies and closed deals.

March 2002 - March 2007 Customer Support Team Coordinator

JCB Inc. Pooler, GA 31322

Assistant to the Vice President of Product Support, which included a team

of 5 Managers (Parts, Parts Marketing, Attachments, Customer Service, Field

Service)

Developed yearly budgetary forecasts for

four departments and ensured forecasts met corporate guidelines.

Served on a team that created short and long

term department objectives in accordance with company goals.

Responsible for Purchase Orders, Expenses, Travel, Catering

and setting up functions in addition to Service Training.

January 2000 - March 2002 Staffing Specialist

Snelling Personnel Savannah, Georgia

Recruited for various positions including I.T, Administrative, Legal and

Temporary.

Interviewed, created resumes, checked

references and prepared and coached for future inteviews.

Negotiated salaries with companies and closed deals.

June 1994 - July 2000 Executive Recruiter

Sandy Jackson Associates

Snellville, Georgia

Recruited for a Nationwide Firm specializing in Retail

Management for Vice Presidents, Directors and Regional Managers.

Cold called, created resumes and coached and prepared the candidates for

interviews.

Successfully negotiated salaries with our Clients and closed the deals.

College:

1978 - 1981 Keene State College, Keene, New Hampshire

Received Associates Degree

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