Customer Service Management

Location:

Posted:

April 30, 2015

DAVID HELWIG

Hamilton, ON L9C 3V5

Email: *****.*******@*****.***

OBJECTIVE: To obtain a career in the business industry.

HIGHLIGHTS OF QUALIFICATIONS

• Excellent customer service skills

• Maintaining a 75% College academic average

• Good organizational and leadership skills

SKILLS AND EXPERIENCES

Fundamental Skills

• Reliable and dependable crew member in preparation, serving of food concession menu items

• Worked towards earning badges and community service awards

• Professional and courteous customer service skills

Personal Management Skills

• Good time management skills to fulfill academics, employment and community volunteering

• Encouraged and coached children to learn sportsmanship through organized activities

• Sets reasonable goals and utilize resources effectively

Teamwork Skills

• Participated in YBC 4Steps Teams both in-house and at Provincial rounds

• Works well with others and can encourage and lead others in fast-paced environment

• Demonstrates good problem solving skills

EXTRACURRICULAR AND VOLUNTEER WORK

• Competes weekly in YBC Seniors 5-Pin Bowling League including representing Hamilton in

2012 Ontario Winter Games

• Volunteered at YWCA Hamilton Seniors’ Active Living Centre with moving to their new location

in 2010

• Participated in organized softball league on West Mountain in Hamilton (2010-2012)

EMPLOYMENT HISTORY

Aug 2013-Present Food Prep/Serving Customers Fortino’s, Hamilton

June 2012- Oct 2012 Food Prep/Customer Service Compass Foods, Ivor Wynne Stadium, Hamilton

April 2009-April 2010 Catalogue Delivery Person Paperman Distributers, Hamilton Mountain

EDUCATION

April 2015 Mohawk College, Hamilton General Business Diploma

June 2013 Westmount Secondary School, Hamilton OSSD

REFERENCES

Romeo Andreatta 905-***-****

Gillian Varlow 905-***-****