Medical Assistant Customer Service

Danielle Wilson-Hilliard

**** ********* ***** #**, *******, wisconsin 53704

Phone: 773-***-****. Email: *****************@*****.***

Summary

> Associate Degree in Applied Science, Registered Medical Assistant, and

CPR certified

> Hard working and dedicated Doula (Labor and birthing coach)

> Highly skilled in triaging and assessing patients as well as taking

vital signs

> Experience in numerous outpatient procedures, including: biopsies, IUD

inserts and removals, and more

> Skills: working with people, working in a team environment, customer

service, working with diverse populations

Experience

Endoscopy Technician

02/13- Present

UW Hospitals and Clinics, Madison WI

> Room and prep patients for their procedures

> Take patients vital signs and report to the prep nurse

> Assist the doctors with various procedures, operating all instruments

needed

> Collecting and labeling specimen samples

Community Watch Coordinator 08/10 - 06/11

Blackstar Project, Chicago, IL

> Dispatch to other co-workers and employees

> Various paperwork including scheduling and timesheets, along with

payroll

> Constant communication with CPD and also school security and principal

Doula/Case Manager 10/09 - 02/10

Catholic Charities, Chicago, IL

> Taught various breathing and relaxation techniques to expectant

teenage mothers

> Comforted and supported teen girls mentally, physically, and

emotionally while going through labor and child birth

Medical Assistant 7/08 - 10/09

Near North Health Cooperation, Chicago, IL

> Triaged and assessed patients

> Prepped patients for various tests and procedures, took vital signs

> Booked appointments for physicians, answered multiline phone calls

Hostess 7/07 - 7/08

Aramark, Evanston, IL

> Placed meal orders for patients according to their diet

> Delivered and picked up meals to and from patients

Other Selected Employment Experience

> Security Officer, Michael Reese Hospital, Chicago, IL

> Shift Supervisor, Burns Security, Chicago, IL

Education

Associate Degree in Applied Science. Robert Morris College, Chicago IL

2007

Other Training: Birth Coaching, Food Service, Security, Customer Service

Activities

> The Order of the Eastern Stars (fraternal organization focused on charity

work), homeless assistance

Contact this candidate