Senior Securities Lending Operations Admin

Sarah R. Stiles

***********@*******.*** • Fort Lauderdale, FL 33304

Profile

Talented business professional with 4 years securities lending/operations experience. Highly adept at

minimizing errors, prioritizing workload, and coordinating tasks in a fast paced, results driven environment.

Delivers exceptional client support to prime accounts with expertise and refined knowledge of critical business

processes. Dedicated, hard worker that excels at managing risk through increased attentiveness and

understanding of the business environment.

Professional Experience

The Bank of New York Mellon • Pittsburgh, PA • 2011 – Present

Currently working remotely from Fort Lauderdale, FL

A global investments company with $1.6 trillion in assets under management, BNY Mellon is the world’s

largest depositary bank, providing financial services in 35 countries and more than 100 markets.

Senior Securities Lending Operations Administrator

Responsible for the timely and accurate input, reconciliation, and reporting of US and Non-US daily global

securities lending activity including stock loan trade settlement, collateral maintenance, and corporate actions

claims processing. Daily interaction with internal and external customers to resolve any discrepancies

resulting from global securities lending activity. Provides support for special projects and relied upon to

handle the most complex and non-routine issues.

• Selected by upper management to train, on site, newly formed support teams in England and

Singapore to provide a full “pass the book” environment for platinum client

• Received in each of the last 3 years, an overall performance rating of exceeding

management’s expectations

• Specially chosen by supervisor to deliver presentation to external platinum client, outlining

daily processes performed and new business protocols on minimizing risk

• Promoted twice in the last two years as a result of positive feedback from clients for

consistently delivering excellent service, relationship building, and dedication

Education

Bachelor of Science in International Business

Indiana University of Pennsylvania • Indiana, PA • December 2009

Member of the International Business Association

Technical Skills

Skillful in: Word • Excel • Outlook • Lotus Notes • Internal proprietary software

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