Computer literate, Leadership skills

EMERSON N. TOLDERA

#** * ****** **. ***** Dela Peña, Marikina City (1800)

Contact no: +639-***-***-***/ +639-***-***-***

***********@*****.***

OBJECTIVE

To acquire the understanding of how to offer best customer service and to gain knowledge of daily operations of

the company.

PERSONAL INFORMATION

Date of Birth : October 7, 1994

Place of Birth : Marikina City

Age : 20 y/old

Height : 5’8”

Weight : 112lbs.

Gender : Male

Citizenship : Filipino

Religion : Roman Catholic

Civil Status : Single

Father’s Name : Vladimir L. Toldera

Mother’s Name : Myra N. Toldera

EDUCATIONAL BACKGROUND

Tertiary: Pamantasan ng Lungsod ng Marikina 2011 2015

(Bachelor of Science in Tourism Management)

Secondary: Tañong High School 2006 2010

Elementary: Leodegario Victorino Elementary School 2000 2006

INTERNSHIP

Fairmont Raffles Hotel International (Fairmont Makati) November 3 2014 – January 31 2015

Housekeeping Department: Minibar Attendant, Room Attendant and Admin

Fulhamroad Travel and Tour Inc. (Quezon City) March 26 2014 – May 19 2014

Travel Agency: Sales Agent and Office Work/Duty.

EXPERIENCE

McDonald’s Service Crew (November 2011 February 2012)

Robinsons Place Metro East (Upper Ground Floor level,

Robinsons Metro East, Brgy. Sta. Lucia, Pasig City

Lead Tutorials and Review Center (Take The Lead)

Academic Tutor/ Marketing Assistant (September 2012 – January 2013)

Unit 304 Tempus Bldg.1, Matalino St. Brgy. Central Quezon City

SKILLS

Computer Literate.

Can communicate in English language.

Tolerant and flexible to different situations.

CERTIFICATION

CERTIFICATE OF ATTENDANCE In sincere appreciation and gratitude for his distinguished presence at the 1st

Annual CHTM Research Seminar. Given this 24th day of September 2014, at Kapitan Moy, Marikina City.

Secretariat Committee

CERTIFICATE OF ATTENDANCE for participating in the Career Seminar with the theme “EMPLOYMENT

TRENDS” Given this 1st day of October 2014 at TEATRO MARIKINA, Sta. Elena, Marikina City.

CERTIFICATE OF APPRECIATION for actively participating the bloodletting project in line with the

celebration of “NATIONAL BLOOD DONOR MONTH”.

CERTIFICATE OF PARTICIPATION for participating in the 1st National Tour Guiding Forum with the

theme “Cross to Multi Lingual Tour Guiding” held at the Senate Hall, National Museum. Given this 26 th

day of July 2013, Manila, Philippines.

CERTIFICATE OF RECOGNITION for “BEST IN LISTENING” in Cross Culture and Foreign Language

Class (CCFL2) NIHONGO, given this 19th day of March 2013.

CERTIFICATE OF ATTENDANCE for his/her active participating and valuable attendance in this

“KOREAN LANGUAGE SEMINAR” Organized by: Tourism Students Society this 16th of January 2013 at

Kapitan Moy Restaurant, Conference Room, Marikina City.

CERTIFICATE OF APPRECIATION for being participated in the Community Service, Tree Planting and

Book Donation. This activity aims to develop the spirit of voluntary service.

CERTIFICATE OF PARTICIPATION for being chosen as one of those who participated in the

“LEADERSHIP TRAINING 2012”

CHARACTER REFERENCES

David Raymond M. Cruz Jay r Agbayani Primrose Dianne Lamaroza

TSR Computer Engineer Writer

094*-***-**** 092*-***-**** 092*-***-****

I hereby certify that the above information is true and correct.

Emerson Nañez Toldera

Applicant

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