Engineer Service

Ahmed Kaahin

****

Rockbridge rd

Stone mountain,

Georgia 30083

(404-903-

4315)

******@*****.***

OBJECTIVE

To obtain Linux System administration, Application Support engineer, or

closely related position in Information Technology Industry that utilizes

my professional and educational background. I have extensive experience in

Application Support and System Administration.

SKILLS

Red Hat Linux,Unix, Sun/Solaris, Windows 2003 Server, Bash shell

scripting, HTML,, Python, Java,, Apache, Tomcat, Wire shark, LAN Switching and Wireless,

WAN Technologies, Nagios, Cacti, Equallogic, Big brother, DSView, Veritas,

Lotus notes, Oracle10g, Trillium, Remedy,mysql, Introscope(wily),Sight-

Scope,VMware4.1, VMware 5. Mongo database

EXPERIENCE

Linux System Administrator Dell -secureworks

01-14 - 06- 2014

Dunwoody

Georgia

. Worked in the NOC in incident,resolutions,change, and escalation

management.

. Actively monitored Intrusion detection and SOC alerts.

. Applied Intrusion detection, prevention measurements

. Maintained Red Hat Enterprise Advanced Server /5.0, 6.0,VMware

5.0

. Maintained Users In active directory and vpn (RSA) accounts.

. maintained resolved critical infrastructure services using RT

adnRemedy ticketing.

. Used RT Ticketing system in resolving and incident queues and

work orders.

. .Monitored infrastructure using High-availability distributed

nagios.

. performed extensive user account management wan environment, Using

strict standards.

. Monitoring logifle, and Port scan reports, blocking suspicious

external IP addresses from

. accessing internal core applications, (intrusion detection and

prevention).

. investigation log files for long term trending and preventive

security measures.

. Maintained Mysql database-backed servers.

. Used bash scripting for automation of repetitive tasks

Linux System Administrator Fiserv

08- 2013 - 11-2013

Jones

creek Duluth Georgia

. Maintained Red Hat Enterprise Advanced Server /5.0,VMware 4.1, 5

. Performed Servers web logic and Apache service health checks and

service restarts.

. Maintained middle ware applications weblogic 10.3.X, Apache Web

servers.

. maintained critical infrastructure services using DNS, Apache,

weblogic,LB, and NFS,

. Used Remedy Ticketing system in resolving and incident queues and

work orders.

. .Monitored infrastructure using High-availability sight-scope 8.0,

Intro scope(wily)

. performed changes control management life cycle.

Computer Operations Engineer Infrastructure Operations

SITA 03- 2012 - 04-2013

Clayton, Georgia

. Maintained Win-2003 Servers,Red Hat Enterprise Advanced Server/5.0

and Solaris 10

. Monitored infrastructure using Big Brother and Solar wind

distributed monitoring systems.

. Used Trillium,Remedy Ticketing system in recording, resolving

customer requests.

. Utilized internal and external monitoring tools such as patrol

agent, Avocent DSView

. Maintained user Account in Citrix based Active Directory

. Maintained middle ware applications weblogic, Apache Tomcat Web

server

. Maintained and Microsoft SQL and Vmware ESX server, Veritas clusters

. Performed Server and service health checks and service restarts

. Performed daily and weekly type archives backups using secure sync

application

Application Operations Engineer. Hosting Operations Nokia

2007 - 2010

Alpharetta,

Georgia

. Administered Win-2003 Servers, Red Hat Enterprise, ESX server on Dell

1950 Servers

. Monitored infrastructure using High-availability Nagios and Cacti,

Keynote, RTM, MCC

. Used Remedy ticketing system in trouble shooting and resolving

customer serv requests.

. Maintained Windows 2003 AD, IIS Web server, and Microsoft SQL in

clustered.

. Maintained SSO on Radius and LDAP

. Worked with other teams regarding configuration, backup/recovery, and

security issues.

. Worked with developers in recording key metrics to enhance customer

experience.

. Set up mobile device tests to ensure end to end complete data sync.

. Responded to unscheduled interruptions to restore service as quickly

as possible

. Worked in Data center infrastructure in weekend shift insure 24x7

uptime availability.

EDUCATION

Clayton College and State University

Morrow Georgia

B.S. Applied Science 2012

Technology management

cisco - networking concentration

Atlanta Technical College

Atlanta Georgia

Certificate Degree

oracle 9i DBA.

Dekalb Technical College

Dekalb Georgia

Associate Degree

Computer programming

Certifications:

ITIL V3 Foundation, IT Service management .

Oracle weblogic sever 11g Administration Essentials

Oracle weblogic server 11g diagnostics and troubleshooting

Mongo database

Contact this candidate