Receptionist

D EBORAH J. WITHROW

**** *** **** ****, *******, North Carolina 27617

Phone: 919-***-****

*************@*****.***

Professional Summary

Energetic receptionist with several years of experience in Customer Service. Motivated

w ith strong organizational and prioritization abilities. Areas of expertise include phone,

data entry and customer service.

Skills

• Work Independently with minimal supervision while maintaining strong level of

quality work product and output

• In teract in a cooperative and professional manner with others

• Computer Skills – M icrosoft Office and M icrosoft Excel

• Strong work ethic, t imely and accurately organize, prioritize and complete all job

responsibilities

• Customer focus

• Adaptabili ty

Experience

Receptionist April

2013 - Present

ITT Technical Institute – Cary, NC

• Responsible for answering multi-line phones and t ransferring all calls to correct

extension. Setting appointments for all departments and disturbing mail. Preparing

packages for FedEx, UPS and USPS. Entering new student information into the S3

data entry system. Working with M icrosoft Office and Microsoft Excel creating

spreadsheets.

Receptionist – Administrative Assistant January

2007-August 2012

F JB Remodeling, Durham, NC

• Responsible for answering multi-line phones and t ransferring all calls to correct

extension. Going over all incoming Contracts to make sure everything is filled out

correctly and filing in the proper place. Training Sales Reps on all sales paperwork

and entering new leads into Lead Perfection – the data entry system used in this

company. Working with Microsoft Office and M icrosoft Excel. Ordering all office

supplies and getting overnight packages ready for pickup

Receptionist – Administrative Assistant May 2005 –

November 2006

Sylvan Learning Center, Raleigh, NC

• Responsible for answering multi-line phones and t ransferring calls to the correct

extension. Greeting parents and students and entering new students into the

Simplicity data entry system. Making information packets and mailing out billings.

Working with Microsoft Office.

Education

West Carteret High School, Morehead City, NC

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