Subbulakshmi.R Email Id:
**********@*****.***
Mobile : +971*********
[pic]
Objective:
Looking out for an endeavor to relish my past experiences and fuse them
with the present scenario. Always believed in teamwork, commitment, meeting
deadlines well before the timeframe, and delivering more than what is
committed.
Professional Summary:
. 8+ years of experience in Manual Testing ( Siebel (CRM), Web,
Windows based application)
. Experience in Software & Hardware Testing in Aerospace Tools
. Experience in performing Black box, Functional, Regression
Testing.
. Extensive experience in writing Test Cases, Executing Tests and
Reporting.
. Experience in Tracking / Verifying and closing bugs
. Preparing and updating Test Plans and Test Specifications.
. Coordinating the testing activities with the development team.
. Clear understanding of Software Development Life Cycle and Software
Test Life Cycle, Test Case Design Techniques and Bug Life Cycle
. Quick learner with the ability to grasp new technologies and
software.
. Exposure in Structured Query Language, UNIX, QTP, Load Runner
. Good team player with excellent communication, interpersonal and
writing skills. Ability to handle multiple tasks and work
independently as well as in a team.
Work Experience:
. Worked as a Senior QA Engineer in Emirates(Payroll from IGT), Dubai
from October 2013 to october 2014
. Worked as a Module Lead in Honeywell, Bangalore from June 2012 to Aug
2013
. Worked as a Senior Test Analyst in HP, Bangalore from March 2, 2011 to
June 2012.
. Worked as a Test Engineer in IBM, Bangalore from June 2008 to July
2009 (Maternity gap)
. Worked as a Quality Assurance in Jubilant Biosys Ltd, Bangalore from
Feb 2004 to June 2008
Certifications:
. ISTQB (International Software Testing Qualifications Board)
Certification.
Educational Qualifications:
. M. Sc ., from Madurai Kamaraj University, Madurai, Tamil Nadu.
. P.G. Diploma in Computer Application from M.K University, Madurai.
Technical Qualifications:
Testing Tools : QTP, Mercury Quality Center, HP ALM,
Tridion, Load Runner
Domain worked on : Aerospace, Telecommunication, Health care
CRM : Siebel
Database : MS-Access, Oracle-9i, SQL Server 2000
Operating Systems : Windows XP/07
Web Technologies : HTML and VB Script
Bug Tracking Tool : QC, Jira, Bugzilla, Rational Clear Quest
Trainings exposed : Undergone Training on UNIX, SQL, RPM, QTP,
SAP in IBM
Project: 1
Project : www.emirates.com
Client : Emirates
Role : QA-Functional Testing
Tools : Jira, SVN
Database : My SQL Client Server 2008
Method : Agile
Description:
Emirates.com is a public facing web site and will be accessed by
leisure/business travelers around the globe. The web site provides detailed
information on Emirates Airline, its brand values and is the platform for
launching Emirates Airline's services including;
- Special Offers, special fares & promotions
- Operational Updates
- Contingency information
- Flight Operational Status
- Flight Timetables
- In Flight Services
- Skywards and Business Rewards
- Emirates Destinations
www.emirates.com is the single online e-mail interface for Emirates
customers to interact with emirates Call Centre. Seamless interaction is
developed by integrating 'Contact US' form with BT Genesys API.
www.emirates.com is integrated with RAPID System for channelizing
customer's booking cancellations & refund requests directly to commercial
systems. Avoiding the call centre interactions, this integration focuses
towards reducing Emirate's refund period to less than 10 working days.
Personalization of customer experience is ensured on www.emirates.com
through skywards/business rewards registrations and logins. Upcoming Travel
management specific to user, subscriptions to special offers etc. are
features built with the website.
In addition, the application is interfaced to multiple online revenue
sources including Land Products (Hotels & Cars), Travel port and STPC.
User experience and SEO standards of website is tracked through Tealeaf,
Omniture and GTM.
www.emirates.com is localized in 16 languages and hosted in 130 country
version. The list will keep growing based on the commercial targets of
Emirates Airlines.
Responsibilities:
. Participating in Business Requirement Analysis.
. Analyzed Business Application Requirement documents (BRD), to develop
test Conditions and Test cases
. Preparing and Reviewing Test conditions, Test Cases, Executing Test
cases for the New features
. Creating and executing test cases for the following modes of testing
o Functional
o Regression
o Adhoc
o Smoke
. Identified and analyzed all defects by comparing actual test results
with expected results.
. Tracking Bug at regular intervals and assigned the severity of the bug
. Preparing and updating Test plan, Test Strategy, Test Estimation for
each release
. Preparing Test summary report, Defect metrics
. Attending Internal Audit for the project Prior release
. Involved in Microsoft Project Plan and Milestones preparation
. Experience in Hardware(Device), Software testing for MCT Tools
in Ovation system
. Responsibilities for the BRM activities (UAT and Production
Build creation) for each release.
. Interacting with Customers on daily basis for the issues.
. Responsibilities for the UAT and Production Releases
(deployment)
. Responsibilities for the Database Comparison of UAT and
Production before Prod release.
. Responsibilities to raise a ticket for production backup and UAT
restore for each release.
Previous Company Experience: Honeywell
Project : MCT (Master Configuration Tool-Aero plane
-Display &Graphics)
Client : Falcon, Boeing, Embraer Lineage aircrafts
Role : QA-Functional Testing (DO 178B)
Tools : Jira, SVN, VSS
Database : My SQL Client Server 2008
Method : Agile
Description:
The Ovation Master Configuration Tool will be used to configure any panel,
LRU or device of interest. It will have the ability to draw up a master
equipment list that will contain a list of equipments required by the
aircraft.
The tool should be intuitive enough to assist and guide the user in the
configuration, simulation, testing & generation of release documents for
individual equipments and at the aircraft level; also the tool will have
the workflow management for release, CCO, NRO & defect tracking.
This tool will be used as the standard tool by the Apps Engineers, Testing
& Production groups and will be used for the C-Series, E-Series and Ovation
Select where ever applicable.
The tool will revolve around the concept of reuse and build once use
multiple times and hence will have the ability to clone from a complete
plane to an individual graphic.
Versioning will be a major part of the tool with overrides built into the
system.
MCT is a design tool for all Ovation select LRU(s); Covers the LRU(s) for
Select 100, Select 200, OST and Media Dock as well as Landing page,
Graphics management, Styles Management and Protocol Analyzer.
Previous Company Experience: HP
2 Project : Nextel (Siebel CRM, Web channel)
3 Client : Nextel Argentina
4 Role : QA-Functional Testing
Tools : Quality Center (Test Management Tool)
Description:
MNP: Portability refers to functionality that allows the exchange of phone
numbers between companies to allow customers to retain their telephone
number even though they change operator. This specification describes the
details of the interfaces functional Nextel Argentina necessary to provide
this functionality. Portability incoming, Reverse of portability Incoming,
Portability Outgoing, Reverse of Portability Outgoing
SINE: is an abbreviation for Interconnection System, Numbering and Routing.
It has both front end and back end systems. The Front end is the
application itself (SINE), while the Back end consists of the database and
the internal Systems (ATS, Iquall, Intec (PREP, ICT).
SINE sends files to these systems and it can also receive files from them.
SINE is an application that checks if a phone number has been ported or
not, and it also checks if the porting is still active
Previous Company Experience: IBM
PROJECT#3:
5 Project : Virgin Mobile (Siebel CRM, Web channel)
6 Client : Virgin Mobile USA
7 Role : QA-Functional Testing
Tools : Bugzilla, Clear quest, Quality Center(Test Management
Tool)
Description:
Virgin Mobile USA is a wireless entertainment service and cellular
telephone company that is a joint-venture between Virgin Group and Sprint
Virgin Mobile USA uses Sprint's CDMA based Personal Communications Service.
Virgin Mobile USA (VMU) is a Mobile Virtual Network Operator (MVNO) venture
of Sprint and Virgin group. VMU offers prepaid services and provides
additional services utilizing Sprint network by aggregating services from
third parties or developed within VMU framework.
The objective here is to enhance the existing applications of VMU with
their new functionalities. IBM USA and IBM India are responsible for Build
i.e., configuration, scripting etc and Testing. The Business Requirement
Document provides tester details about the new implementation. Testing will
be performed across various channels like Siebel, WAP, and Web etc., based
on the requirement.
Previous Company Experience:
Project#4:
Title : Lead Activa (Jubilant Product)
8 Client : Elli-Lilly USA
9 Role : QA-Functional Testing
Domain : Healthcare
Database : MS SQL
Testing/Tools : Manual/In House Tool
Description:
It is an innovative tool to enhance the process of curation in
chemoinformatics for an easy means of data population into server. It can
hold small molecules structural and biochemical information mined from
patents and articles that aid Drug Discovery Process. This will constrain
errors as entries have to be selected from the dropdown options in many of
the fields, to ensure a quality product.
This further serves the purpose of easy query, as information being
captured in well granulated fields. It captures all types of assays
pertaining to enzyme/receptors targets. The tool is provided with
'Reference to Users' micro module which assists in identifying other names
of organisms, activity type and therapeutic indications. The key
functionality of the tool is that it provides an option wherein the curator
and QC once after curation and quality check has to select the
corresponding check box and once the check box is selected they are not
provided with an option of modifying the data.