Medical Assistant Customer Service

Location:

Posted:

April 29, 2015

ABIGAIL HERNANDEZ

*** ****** **** ****** ****. Spring, TX 77373 Cell 281-***-**** Email – ********@*****.*** "

OBJECTIVE: To obtain a challenging clerical position in a company where I can utilize my office

management skills and to develop new skills.

EDUCATION: Certified Medical Assistant Diploma and Phlebotomy Technician GPA: 3.98

2007-2008 Career Centers of Texas Corpus Christi, Texas

Coursework:

Office management Records Management Customer Service

Office Emergencies Insurance Verification Professional Development

Computer Applications

Microsoft office Office accounting Fundamentals

SKILLS: Clerical: Check in, check out, verify benefits, check & run daily reports and enter charges, data

Software: Microsoft Office System, Next Gen, Rosch, MediSoft, PrimeSuite, AdvancedMD

Other: Spanish bilingual(fluent), team-oriented, trustworthy, multi-tasker

EXPERIENCE: Medical Assistant – 2014 Rest Technologies The Woodlands, TX

• Instruct patients according to providers medical advice, Notify radiology/ lab results

• Call in prescriptions, Vital Signs, Download CPAP report. Order DME supplies, In charge of letter

for medical necessity and disability forms, submitting Prior authorizations for medications, Monitor

patients with VEEGs and unhook patients from lead wires, Assist in DME set-ups

• Interview job positions candidates, On-call scheduling, Train MA’s for hired positions

Medical Assistant – 2013 Northwest Womens Center Houston, TX

• Patient care: Assist Pap-smears & Colpos, Assist EMBx & IUD Removal/Insertion,

• Administer Injections, FHR Doppler and NST capable, Prepare/ Stock Rooms, Vital Signs

• Order Labs- Labcorp & Quest, Schedule Ultrasounds & NST’s, Complete Tasks,

• Send Prenatals to Labor & Delivery, notify pts of lab results, phone/portal communication

Medical Assistant - 2010/12 Allergy & Asthma Associates Houston, TX

• General: Vital signs, refill extract trays, prepare patient exam rooms, give nebulizer treatments,

allergy testing- pricks/intradermal INJ, give patient medications, assist in collecting cultures

• Check in: Schedule appointments, import patient data entry, attach insurances

• Check out: Arrange financial agreements, deposit checks, deposit cash, run credit cards

• Check & run daily close reports, and enter charges, Organize Records, Phone calls

Medical Assistant – 2009 Coastal Bend Women’s Center Corpus Christi, TX

• Patient care: Assist Pap-smears & Colpos, Steri-strip and Staple removal, Wound care

• Administer injections & Medications, Assist Endometrial biopsies, Ultrasounds

• Instrument packing & Autoclave, Collect blood and urine samples, Doppler and NST capable

• Provide birth control instructions to patients, take patients to labor & delivery department

Medical Assistant – 2008 Complete Medical Care- Urgent Clinic Corpus Christi, TX

References available upon request