Customer Service Manager
Resume:
Venita Johnson **** Church Street
Clarkston, Ga *0021
Professional Profile
Dynamic, enthusiastic, and conscientious People Person with extensive experience in a
Variety of work environments and proven ability to work well with others in a fast paced working
conditions. I have extensive experience in the Service Industry and I possess excellent communication
skills, both verbal and written. Thoroughly enjoys working with the customer, a definite “People
Person”. Committed to a job well done and professional excellence.
Administrative Skills
Customer Service
Organizational Skills and Inventory Control
Cash Accountability and Expense Reports
Sales Techniques and Client Relations
Marketing
Computer Literate
Licensed Real Estate Professional
Experience
Alorica Inbound Call Center November 2013 -Currently
Food Staff Temporary Personnel April 2011- Current
Pure Romance Consultant March 2010 – Current
Shoe Land October 2010-March 2011
Avon Sales Representative April 2009 – February 2010
Claxton Poultry July 2007 – September 2009
Keller Williams Realty January 2001 – July 2005
Remax Premier Realty August 2005 – September 2007
Dekalb Community Service Board office Manager December 1999 – June 2006
Marriott – Fairfield Inn Dulluth April 1995- September 1999
As a Customer Service Professional, I have experience writing contracts, handling negotiations, and effective problem solving. Also skilled in banquet service for large and small events.
As an Office Manager, I provided effective office administrative support to 2 Mental Health
Programs.
Prepared correspondence and reports
Maintained Medical Records
Greet Clients and appointment setting
Client Billing
Supervised 3 Support Staff
Inventory Control and Program Shopping
Coordinated program events, on and off site
I also have worked as a Customer Service Representative and a Night Auditor for the Hotel
Industry.
Education
Dekalb Community College Graduated in 1984
Associates Degree in Business Administration
GA MLS School of Real Estate Licensed in January 2003
GA Real Estate License
Greetings,
Please allow me to introduce myself: I am Venita Johnson! Thank you for
allowing me the opportunity to apply for a position with your establishment.
I am seeking a position that will allow me the opportunity for growth and a
position that offers a benefits packet. I am the mother of three and a single
parent. I have very strong Christian morals and I take pride in living my life
accordingly. It is my personal goal to enhance my surroundings by being
encouraging and positive at all times. I am a true team player and I always
take pride in my job. I am willing to be trained in every aspect of the company
and no job is to large of too small if I have the capabilities to perform it.
It is also my personal goal to become an asset to your establishment. I have
extensive experience in the Customer Service Industry and
I am ready to bring my skills to your Company. If you have any
positions available that will allow me to be a part of your team, please contact
me immediately. **********@**********.*** or by phone 770-***-****
I look forward to hearing from you!
Thank You
Venita Johnson
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