Manager Management

C. DOUGLAS WHALEN

**** ***** ** ** *******, GA **331 404-***-**** *******@*****.***

Summary

Having accumulated 15 years of experience in various aspects of SDLC including:

Programming, Testing, Environment Management, I have focused the last 5 years on

Project Management with the last three focused on Agile, specializing in the Scrum

framework. Therefore I am well prepared to help a team use this LEAN methodology to

help improve their delivery efforts.

Computer Skills

Languages: Java, ETL, SQL and JavaScript

Software: Rally, IBM RTC, SQL Server, TOAD, Quality Center

Methodologies: Agile, Scrum, Kanban

Experience

9/2014 – Scrum Master/Associate Manager, Accenture

3/2015

Helped team to save time and effort by improving overall collaboration by introducing and

running the Scrum Ceremonies.

Helped team identify and maintain team standards and best practices.

Exercised good judgment in removing impediments

9/2012 – Scrum Master/Associate Manager, Accenture

9/2014

Successfully migrated “Agile-like” team to fully implementing Scrum practices.

Facilitated Scrum Ceremonies (backlog grooming, sprint planning, daily stand-ups, sprint

retrospectives)

Evangelized Agile principals (continuous improvement, self-organized teams, transparency

and open, clear and effective communication)

Assisted PO in learning to write clear concise User Stories using the as a, I want, so that

model, resulting in less confusion and aligned expectations

Tracked and managed product backlog, burn-down metrics, velocity and task break-downs

Enacted changes and continuous improvement resulting in 40% drop in defects, 20% increase

in productivity and quality of deliverables.

11/2002 – Other Roles, Accenture

9/2012

Defect Manager.

UAT Lab Manager: Provided Data Quality Support, Improved Processes, compiled metric and

reporting data.

Environment Manager: Responsible for all test environments for large scale project

Java Programmer: Team Lead on several Accenture projects

certifications and Education

Certified Scrum Master, Risk Management, Estimating using ADM, Scope

Management, Project Planning, Client Relations

Bachelor of Business Administration, University of Connecticut

Page 2

Contact this candidate