Manager /Information Techonology/Data

DELROY FRANCIS

*** ******* ***** **** # ***, Altamonte Springs, FL 32714 H: (561) -707-6109 C: 561-***-****

**********@*****.***

Summary

An Information Technology Graduate looking to apply education and Acquired set of inter-disciplinary skills

Related to computer applications, business and manufacturing environments, including electronics and computer

Hardware, computer programming, and computing networks.

Highlights

Database Management Systems Visual Basic, WAN, Web Design, Visio,

Requirements Analysis Dreamweaver, SQL server, MS SQL Server Backup,

TCP/IP protocols,Network configuration and SQL Server Indexes Web Design HTML CSS .

Support Microsoft Access, Network Administration, Project

Requirements Management

DNS, SSH, DHCP, FTP Windows,

Accomplishments

• Designed and created a student information system with a team of 15 programmers to program a Hotel Booking

System; Design and program a random number counter machine.

• Increased core system availability to 40% by developing standards and architectural governance and implementing best

practices. Which reduced the incidence of IT issues.

Experience

Parts Manager 03/2012 to present

AutoZone Apopka, FL

Manage a team of 15 employees as the Parts Manager, responsible for driving profitability through operational.

Efficiency and effective sales and marketing efforts.

Opened a new store location and assisted in recruiting and training new staff.

STORE MANAGER 08/2010 to 02/2012

PEPBOY Altamonte Springs, FL

Determined staff promotions and demotions, and terminated employees when necessary.

Directly supervise Approximately 70 associates, including the, Customer Service Manager, Service Manager,

and Commercial Sales manager.

Worked closely with the district manager to formulate and build the store brand. And Contributed to

merchandising ideas at team sale meetings.

Drug manager 06/2007 to 07/2010

Albertson llc Kingston, FL

Supervised and managed daily Operations for a team of 150 + employees; held full responsibility for drug

department operations.

Devised various sales techniques and; conducted orientation and training sessions for new employees while

retaining existing staff.

Education

Associate of Arts: Information Technology 2012

University OF Phoenix

Coursework

Information Technology, Risk and Opportunity Management, Digital Intelligence and Forensics, Project

Management, Software Architecture, Architectural Implications of Cloud Computing, Coursework in Business

Administration and Management

Bachelor of Science: Information Technology 2013

Kaplan University

GPA: 3.95

Course

Business Communications and Management Information Systems, Strategic Leadership training, Managerial Statistics

and Management of Communication System, Operations and Quality Management Computer Networking and Information

Technology

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