Customer Service Representative

Diego E. Mollinedo

**** *. **** *** ********,Az 85302 ome: 623-***-**** ell: 480-***-**** ***********@*****.***

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PROFESSIONAL SKILLS

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● Construction Manager ● ●

Welder Mechanic

● Cross Functional Leadership ● ●

Bilingual Spanish/ English Plumber

● Customer Service Representative ● ●

Computer Skills Field Crew Management

● Scheduling Coordinator ● ●

Heavy Equipment Operator Construction Blue Prints

● Creating work orders ● ●

Fast learner Certified in Microsoft Word &

Excel

PROFESSIONAL EXPERIENCE

Customer Service Representative/ Engineer Dec 2012 Current

● Creating work orders for SWGas.

● Field checking jobs and submitting permits.

● Meeting with customers, giving estimates on gas relocates, abandonments and temporary abandonments.

● Creating work orders to abandon and replace M8000 pipe.

● Coordinating jobs until work is performed.

● Engineering and relocating gas services in proper locations..

Labor, L Construction Peoria, Arizona

NP Jan 2011 Dec 2012

● Digging trenches using proper procedures to install, abandon, and relocate gas services.

● Operating backhoe, mini excavator, and front loader.

Labor, C Scapes L.L.C. Phoenix, Arizona April 2010 Jan 2011

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● Trim bushes, trees, plants, operated landscaping machinery.

● Fertilized plants, grass, trees and cleaned all trash debris at parks and all housing communities.

● Operated company vehicles to transport employees to and from work locations through out the valley.

● Sprayed pesticide, post and pre emergent for all weed control at job sites.

Shop Mechanic,

● Worked on all company vehicles and landscape machinery, such as gators, lawn mowers, weed eaters,

trimmers, full size pick ups.

● Serviced all vehicles and landscape machinery, oil changes lube and tune up.

● Conducted weekly safety meetings and trained employees on scaffold, forklift, Hazmat, MSDS, SWPP, and

common safety workplace practices.

Pipe Fitter, izona Pipeline L.L.C. Phoenix, AZ

Ar April 2007 Aug 2008

● Operated Backhoe trenching for underground gas pipes and conduit.

● Set all pipes, leveling ground, and using machinery and procedures to complete the job properly.

Crew Lead, rrera Quality Concrete Glendale, AZ May 2006 April 2007

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● Supervised a crew of 6 people to commence work on all new construction concrete jobs.

● Installed and set forms for concrete pours of housing slabs, catch basins, man holes, curbs, and side walks.

● Turned in all company pay roll for employees, and enforced safety rules and regulations.

● Purchased and ordered all raw materials to set up new projects.

● Estimated jobs for new customers and gave quotes for work needed created change orders for new work.

● Designed and implemented policies and procedures for the company.

Assistant Manager for Plumbing Warehouse, lte Building Systems L.L.C. Tolleson, AZ April 2005 May 2006

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● Supervised 5 Employees for production of plumbing pipes and home packages for distribution.

● Completed all residential home plumbing orders for new builds going out to the field.

● Inventory on all plumbing materials, quality control, inspection of pipes, water faucets and water valves .

● Conducted forklift Safety training for plumbing division employees, and training.

Maintenance, mada Inn, Peoria, Arizona May 2004 March 2005

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● Worked on all construction remodels and repaired block, stone, tile, drywall for hotel rooms.

● Saved the company 38% on construction materials, and landscape maintenance, sprinkler system and all

other amenities.

Lead Cook,

● Oversaw all cooking operations and banquet dinners, and catering for special events for hotel meetings.

● Ordered kitchen utensils for restaurant and ordered all food with vendors to supply the restaurant.

● Designed and created a new buffet, along with a new menu for the hotels restaurant.

Shop Manager, rowhead Carwash Glendale, Arizona Jan 2003 May 2004

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● Supervised 4 car mechanic techs that serviced all makes and models imports and domestic vehicles stocked

warehouse oil and materials.

● Serviced cars for oil changes, tune ups and monthly maintenance for customers and inventory for shop.

● Serviced customers and solved all complaints for the shop.

● Conducted weekly safety meetings on policies and safe mechanical procedures to work on vehicles.

Certifications

Forklift, heavy construction equipment operator, car mechanic.

High School Diploma, ollo High School Phoenix, Arizona May 2002

Ap

● Volunteered time for the Glendale Youth Center to work with kids for after school tutoring.

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