Customer Service Manager
Resume:
ARNOLD PILAPIL
*** **** **. ***** *****, CA *****
SUMMARY
A dedicated professional motivated to maintain customer satisfaction and contribute to company success.
Reliable and driven, with strong time management and prioritization abilities.
WORK EXPERIENCE
03/2015 up to present Part-Time Retail Associate
Ross Dress for Less – Chula Vista, California
Helps customers make purchases by recommending, describing and
demonstrating products. Also uses cash registers to ring up transactions,
which involves using barcode scanners and credit card machines. When not
assisting customers, arranges product displays, stock shelves and take
product inventory
Operations Manager
06/2005 to 12/2014
ScopeWorks Asia Inc. – City of Cabuyao Laguna, Philippine Islands
Managed the day-to-day operations of an assigned shift comprising of
Operations Supervisors handling teams of Call Center Agents
Data Entry Clerk
11/1997 to 05/2003
Quorum Lanier Philippines Inc. – Mandaluyong City, Philippine Islands
Enter or update data from paper documents into a computer system database
Customer Service Clerk
03/1992 to 03/1996
SM Supermarket Centerpoint - Sta. Mesa Manila, Philippine Islands
Handle customer complaints, process orders, and provide information about
the supermarket’s products and services
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