JOANNE TSANG
Vancouver, V*P 1R8
*******@*******.***
Objective
To obtain a position as a Licensed Practical Nurse
Highlights of Qualifications
Licensed Practical Nursing Diploma Willing to learn and update knowledge
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Strong commitment to establish a career as required
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in practical nursing Strong interpersonal and communication
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Hardworking and knowledgeable skills
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7 years of customer service
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Fluent in Cantonese and English
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Relevant skills and Experience
Nursing
• Knowledge of assessing patients from head to toe
• Ability to perform procedures in maintaining medical asepsis
• Knowledge of pathology and physiology of diseases
• Understanding of body mechanics and their application
• Knowledge of different symptoms, treatment alternatives and effects of drugs and usage
• Knowledge about human anatomy and physiology
• Quality assurance including safety procedures, infection control and patient care
• Possess critical thinking skills
Teamwork and Customer Service
• Ability to work independently as well as a interdisciplinary team
• Ability to work in a variety of settings and adapt to different situations
• Strong verbal and written communication skills
• Empathetic individual with the ability to stay calm in a stressful situation
• Over 3 years experience in the customer service industry
Education and Training
Licensed Practical Nursing Diploma CDI College, Surrey Campus 2012
First Aid and CPR Certification St. John’s Ambulance 2010
High school Diploma David Thompson Secondary 2004
Employment and Practicum History
Practical Nurse Villa Cathy Care Home 2012 Present
Practical Nurse Success Care Home 2012 Present
Practical Nurse Royal Arch Masonic Home (Perceptorship) 2012 2012
Practical Nurse Peace Arch Hospital (Acute Care) 2012 2012
Practical Nurse Surrey Memorial Hospital (Acute Care) 2011 2011
Practical Nurse Capilano Care Center (Geriatric Care) 2011 2011
Practical Nurse Amica West (Geriatric Care) 2011 2011
Barista Starbucks 2009 2011
Customer Service Tim Hortons 2004 2009
Customer Service Hudson’s Company 2008 2009
2002 2003
Customer Service Baggage Agent CDS
REFERENCES AVAILABLE UPON REQUEST