Customer Service Medical

Kathy Masterson

Insurance Specialist

Baker, FL

*************@***.*** - 660-***-****

To acquire a position with Okaloosa Heart and Vascular Center to further my professional experience with

Medical Billing.

WORK EXPERIENCE

Insurance Specialist

Western Missouri Medical Center - Warrensburg, MO - 2014 to 2014

Warrensburg, Missouri

Customer Service Referral Representative

UHC M&V - Whiteman AFB, MO - 2013 to 2014

Tricare Service Representative

Triwest - Whiteman AFB, MO - 2011 to 2013

Insurance Specialist

Western Missouri Medical Center - Warrensburg, MO - 2009 to 2011

Warrensburg, Missouri

Medical Services Coordinator

TRICARE - 2006 to 2009

Science Applications International Corporation

Medical Records Coordinator

Science Applications International Corporation, UK - 2006 to 2006

Insurance Specialist

Business Office, Orthopaedic Associates - Fort Walton Beach, FL - 2000 to 2004

Front Desk Supervisor

Orthopaedic Associates - Fort Walton Beach, FL - 1999 to 2000

Scheduler

NWFHH / Columbia HomeCare - Fort Walton Beach, FL - 1997 to 1998

Medical Records Team Leader

NWFHH / Columbia HomeCare - Crestview, FL - 1997 to 1997

Secretary IV

Oklahoma Department of Mines - Oklahoma City, OK - 1987 to 1996

Oklahoma City, Oklahoma.

EDUCATION

Medical

Okaloosa Walton Community College

2004

College Algebra

1982

Business Math

Oklahoma City Community College

ADDITIONAL INFORMATION

HIGHLIGHTS OF QUALIFICATIONS

• Experienced with TRICARE benefits and procedures

• Independent worker and self-starter

• Great customer service skills

• Outstanding training, leadership and communication skills, comfortable speaking in front of a group of people

• Well organized and comfortable working in a multi-tasking project oriented environment

• Proficient in Microsoft Office, Composite Health Care System (CHCS), AHLTA/CHCS II, Meditech, LSS,

Cerner, Netwerks, I-Copy, Defense Online Enrollment System (DOES), Company specific software for

TRICARE

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