GARY DYSON
**** ********* *** *******, **. ****3 Cell-732-***-****
E- Mail: ********@*****.***
SUMMARY PROFILE
Network and Desktop Support Assistant: Skilled in hardware, software and
networking technologies. Provide a powerful combination of analysis,
implementation and support. Identify network support solutions to protect
confidentiality, integrity and availability of information and information
systems.
EDUCATION
Avtech Institute of Technology Tinton Falls, NJ
Completed: CompTIA A+, CompTIA Network +and CCNA
10/2010-1/2011
PC Technical Network Support Trainee
Installed, configured, monitored and troubleshot PC's/Laptops and related
hardware on all OS platforms (Windows 7, Vista) Performed diagnostic
testing on PC equipment and ensured printers were up and running at all
times. Performed wiring and daily maintenance of internal computer
systems Resolved Windows related issues, Internet Explorer issues and
other PC software related issues build, Replace and Repair Various Brands
of PCs Upgrade of Hardware and Microsoft Office Suite Software and
Installation of Various Operating Systems. Installation and testing of
various software in a Virtual PC environment Partition and Format hard
drives with basic and dynamic volumes Performed Backup and restore data
with MS Windows and third party software Configure PCs for work group
and domain environments Provided LAN,WAN Support and Troubleshot TCP/IP
connectivity, software, and printing issues.
TECHNICAL SKILLS
Operating Systems: Windows 7, Windows Vista
Applications: Backup and Disaster recovery with Windows, Acronis & Norton
Ghost. Windows, Zone Alarm and Symantec Firewalls. Anti-Virus Protection
with Norton, Symantec and McAfee.
MS office 2007/2003, Outlook, Access, Word, Power point and Excel.
Hardware: Installation, Configuration, Upgrading, Diagnosing and
troubleshooting, preventative Maintenance, Motherboards, Processors,
Printers, Memory, hard drives, CD-ROMS, DVDs
Software: Microsoft Office Suite, Visual Studio, Net Beans
Network Protocols: IP Ping, IP Config, IP Addressing and IP Subnetting,
TCP/IP, DHCP, DNS, HTTP, SMTP, LANs, WANs, Ethernet, Wireless, DSL.
Computer Insight Learning Center Neptune, NJ
Completed Microsoft Certified System Engineer (MCSE)
10/1998
Ocean County College Toms River, NJ
Computer Science Major
1 Year
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Cell-732-***-**** Gary Dyson
E-mail: ********@*****.***
PROFESSIONAL EXPERIENCE
Excelsior Medical. Neptune, NJ 1/27/2013-
Present
Tray Loader / Trainer
Instruct new Operators that no damage, dirty syringes or loose, damage caps
pass keep machine clean, understand on safety of operating the machines.
Have been train on Good Manufacturing Process (GMP) and Standard Operating
Procedures (SOP).
On Time Staffing (Excelsior Medical) Neptune, NJ
Tray Loader
Operate machine and keep machine clean, discard damages syringes and caps.
Department of Home land Security. Tinton Falls, NJ
IT Specialist
Responsibilities but not limited to maintenance, tests, troubleshoots
break/fix of laptops, desktops and printers, configure wireless printers
for network access and hardware installations. Network Configurations for
Field Office, remove and Installed user account, change network connection,
Installed and uninstalled software's, Microsoft Office Suite, Google /
Chrome / Map, Adobe, Acrobat Patch, R2Logon, Web TA logon, Installed and
repair Cat 5/6 Patch Cables. Responds to phone calls and personnel
requests for support documents and relies on established guidelines.
Provide support for A/V presentation, video conferencing, faxes, phones,
copier, scanners and personal printers.
JWB Logistics Chopper 79. Cranbury, NJ
Route Truck Driver / Switcher
Pre / Post-Trip Inspections of truck and cab. Maintain records including
securing, verifying, hand scanning of contents and Input data into the on
board laptop computer (Qualcomm). Deliver car and truck parts to Ford,
Land Rover, Jaguars and Mazda Dealers.
Laidlaw Transit Services. Neptune City, NJ
School Bus Driver
Pre / Post-Trip Inspections of Bus. Responsible for all riders safety, Obey
all road regulations and laws and have Clean DVR.
Spherion Staffing Services / Dendrite International Inc. Somerset, NJ
Technical Support
Analyze laptops, Install necessary software for users to perform daily
task, fix any software/ laptops problems.
FYI Information Technology / Siebel. Parsippany, NJ
Phone Support
Set up tracking tickets; help with down loading software, computer related
problems and fellow up calls.
Spherion Staffing Services / AT&T. Somerset, NJ
Responsibilities including but not limited to input of computers down time,
set up desktop/ work stations, E-mail accounts (Internet Explorer/Outlook),
printers, copiers, office support and MIPS.
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