Customer Service Assistant

Rovalia Brown

Address:**** ****** **** *** ** Brooklyn, nEW yORK 11239

Email : *********@*****.*** PHONE: 917-***-****

OBJECTIVE

To find a fulfilling career where my skills and abilities can be leveraged to achieve organizational

goals.

EDUCATION

Thomas Jefferson June 2011

PROFESSIONAL EXPERIENCE

Target, Brooklyn, New York Food Service Associate/”Food Avenue” Team Member August 2011 March 2012

• Assisted helping in customer service & public relations, register control

and food service.

• Maintained quality standards, while testing and examining the food products.

• Followed procedures for ordering, receiving, preparing, and serving of food.

Medgar Evers College, Clerical Office Assistant Brooklyn, New York September 2010 February

2011

• Supervised Media & Media Communications Operations.

• Assisted with clerical needs in studies and office.

• Completed administrative duties that include paperwork.

• Greeted guests & clients.

U.S. Department of Commerce Bureaus of the Census Enumerator Brooklyn, NY March 2010 September

2010

• Conducted interviews by following strict governmental guidelines & confidentiality.

• Assessed quality control on selected addresses.

•

Maintained records on hours worked and units completed.

Madd Fun Customer & Property Maintenance Associate Brooklyn, NY June 2009 August

2009

• Provided maintenance services for games, parties, riders, and refreshments.

• Assisted guests as needed.

• Managed food station.

•

Maintained health standards for quality restaurants.

Receptionist/ Office Assistant, 75th Precinct July 2007 September 2008

• Operated telephones switchboard, recorded messages and scheduled appointments.

• Maintained and updated appointment calendars.

• Assisted in filing important documents.

Licenses

Security Guard Training Certificate/ Star Security Training Corp Brooklyn, NY

• Eight Hour August 27, 2013

• Sixteen Hour September 9, 2013

ACTIVITIES

Starrett City Boxing Club (Assistant) March 2008 2012

SKILLS

• Proficient in Microsoft Office (Word, Excel, PowerPoint, Publisher, OneNote); Photoshop, Adobe

• Excellent customer service skills, reliable. Patience. dependable, Team player, Passionate

• Strong, obedient, leader skills, Able to stand on feet for a long amount of time

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