Customer Service Supply Chain
Resume:
KASSANDRA L. MCMULLIN, *** Continental Dr.
Madison, AL 35758
SSGB
********@***.***
Objective Seeking a Supply/Materials Management position with a great company where I
can add to the bottom line and increase supply chain performance by utilizing
my knowledge and experience and leading continuous process improvements.
Software I have several years of experience with Enterprise Resource Planning
Experience (Mas90), Warehouse Management System (WMS), Oracle Inventory
Management, AS/400 iSeries, Rak2 Paperless Software, and Microsoft
Word, Outlook, and Excel.
Work Purchasing Manager November 2012 - Present
Experience MacArthur Co.
Monitors and evaluates suppliers and is primary liaison for supply chain
performance. Also responsible for identification of new supplier opportunities
and potential risks and issues with current vendors. Manages inventory levels of
products for customer use and commodity strategy to maximize investment and
returns. Manages scheduling of orders and deliveries with various suppliers and
freight providers to maximize the supply chain plan and reduction initiatives.
Balances a variety of priorities including inventory and supplier performance,
logistics solutions, and customer service to maximize profitability for the branch.
Prepares Request for Quotes for cost analysis and vendor selection purposes to
determine the most effective source for materials. Negotiates pricing and terms
with vendors and advises the sales force regarding lead times and availability,
and most profitable supplier options.
Forges collaborative efforts by leading a diverse group of employees to a
common goal of excellent service and continuous improvements to more
effectively serve our customers. Provides support to the other NW Regional
branches by maintaining adequate stock levels to facilitate customer orders in a
variety of markets. Highly focused with a strong attention to detail and superb
communication and problem solving skills.
.
Work
Experience
Distribution Coordinator March2011 – August 2012
Continued
NCSBS
Prepared reports and managed database of collected donors and participants of
the bi-annual international conference. Increased shipping performance four-fold
to ensure the timely delivery of a newly launched product. Designed and
implemented a new and effective warehouse layout by recognizing and planning
for distribution’s every day needs. The execution of the new design effectively
reduced waste and expedited the shipping/receiving/inventory process by
countless hours. Provided support to the International Conference Director by
managing segments of the conference schedule, speakers, and vendors.
Inventory Control Coordinator August 2008 - January 2011
Saddle Creek Logistics
Executed service as a Third Party Logistics provider to a manufacturer of cement-
fiber products, including warehousing and transportation responsibilities.
Responsible for data management and validation for inventory and order levels,
including all investigation, research, and reconciliation of discrepancies. Provided
excellent customer service and maintained a close working relationship with an
international customer base and a diverse group of colleagues.
Inventory Specialist May 2009 – June 2010
Dish Network, LLC
Lead new implementation of Return Merchant Authorization processes to
increase efficiency and accuracy of returned/defective equipment. Managed
inventory of 1000+ SKUs, including Shipping & Receiving functions. Oracle ERP
experience.
Job Related Six Sigma Green Belt, Villanova University
Training Certificate # VIL197380
Completed 12 months of on the job training in supply chain
management/logistics.
Completed 9 months of Warehouse Management System (WMS), Enterprise
Resource Planning (ERP), and Oracle Inventory Management software training.
Education Bachelors of Science – Magna cum Laude
Georgia Southwestern State University – Americus, GA
College Preparatory - Valedictorian
Crawford County High School Roberta, GA
Peach Belt Conference Presidential Honor Roll Gold Scholar
Awards
Recipient of Inaugural Susan Kay Smith Award
GSW Female Scholar Athlete of the Year
Academic All-American
Recipient of GSW Wheatley Honors Scholarship
Reduced Dead/Obsolete inventory by $500,000 by taking a new approach with
Career
targeted marketing strategies and collaborating with vendors to re-distribute
Highlights
products to other locations/regions that use materials regularly.
Used Six Sigma principles to streamline inside sales/order entry process that has
effectively reduced our order discrepancy rate by 40%.
Collaborates with logistics team to find the most efficient methods of routing
delivery trucks, reducing OT by 2,305 man hours annually across the operations
group.
Contact this candidate