Customer Service Resource Management

Brandon Taggart

*-*** ********* ******, **********, ON, N9Y 1T1

519-***-**** (Cell), ***************@*****.***

OBJECTIVE

I am seeking a highly rewarding career that will provide me with advancement opportunities in a

competitive and challenging environment.

PROFESSIONAL EXPERIENCE

Canadian Armed Forces

Royal Canadian Navy

Resource Management Support Clerk

2013 – Present

• Responsible for human resources administrative services such as arranging and

completing travel claims, processing pay, maintaining various access databases, creating

forms while gathering personnel information and assisting with the tracking and filing of

documents.

• Review and pay invoices, process accounts payable, track expenditures and make

necessary adjustments with Defence Resource Management Information System

(DRMIS).

• Extensive knowledge and experience using various types of software including HR

(PeopleSoft) and all of Microsoft Office.

• Provide front-line customer service to internal and external clients.

• Conduct watch keeping duties and base security by foot patrol.

• Manage and coordinate military personnel during strategic scenarios in a leadership role.

Seal Pro

Driver / General Labourer

2011 – 2013

• Asphalt sealing and repair.

• Provide lawn care and landscaping duties.

• Responsible for the safe driving and loading of the company two ton truck and trailer.

• Door to door sales and customer service.

Naples Pizza

Delivery Driver

2010 – 2012

• Provide customer service for delivery and in store.

• Assist cooks with food preparation and cleaning.

• Open and close store.

EDUCATION

Human Resource Management System Foundation Certificate

Canadian Forces Base Borden - 2014

Ontario Secondary School Diploma

Cardinal Carter Catholic Secondary School – 2010

Auto Detailing Apprenticeship

Sam’s Shell - 2009

PROFESSIONAL DEVELOPMENT

Department of National Defence Individual Learning Courses (2015)

Canadian Forces Base Kingston

• Introduction to Defence Ethics

• Introduction to Risk Management

• Understanding Diversity and Employment Equity

• Department of National Defence Information Management

• Security Awareness

• Controlled Goods Awareness

• Human Resource Management System Foundation

Resource Management Support Clerk Qualification Level 3 (2014)

Canadian Forces Base Borden

• Technical writing, processing pay, travel arrangements and claims, publication research,

mail and filing, releases / transfers and medical claims.

Naval Environment Training Program (2014)

Canadian Forces Base Esquimalt

• Ship’s Firefighting

• Flood Control

• Sea Survival

• Fall Protection

• Naval Environment Training Program PO 001-004

• Sig Sauer P225 – Small Weapons

• Self-Contained Breathing Apparatus

Basis Military Qualification (2013)

Canadian Forces Leadership and Recruit School

Saint-Jean Garrison in Saint-Jean-sur-Richelieu, Quebec

VOLUNTEER EXPERIENCE

Canadian Armed Forces – Reserve Force

Resource Management Support Clerk

2015 – Present

Kingsville Basketball Camp

Coach / Referee

2007 – 2011

References are available upon request.

Contact this candidate