Customer Service Manager

NAKIA D JOHNSON

*** * ******** ***** **

DALLAS, TX 75217

214-***-****

*************************@*****.***

Work History

Walmart, DALLAS, Texas

Customer Service Manager Dec 06, 2012

customer service, scheduling, handling cash, inventory, assist management team, check cashing, moneygram, bill

pay

EZ Money Loan Services, DALLAS, Texas

Store Manager Mar 01, 2007 - Jan 03, 2012

reports to area manager,processes signature loans,maintain reports,schedules & all customer accounts,answer

phones & customer needs & marketing. Primarily responsible for providing superior customer service including cash

handling, a courteous respectful environment providing loan products to the stores-customer base.In addition to

ensure the accuracy and completeness of EZ Money Loan documentation and the maintanance of the loan file and

store cleanliness.

Office Depot, Dallas, Texas

Customer Service Representative Jun 30, 2006 - Feb 24, 2007

Handle Cash

Greet Customers

Pacesetter Personnel, Dallas, Texas

Cafeteria Worker Aug 11, 2005 - Nov 26, 2005

prepare meals for students,dishes,help supervisor with paperwork,stock storeroom,clean serving line,cashier

FIRST CASH, Dallas, Texas

Store Manager Nov 21, 2001 - Dec 12, 2003

process payday loans,handle cash,scheduling employees hours & customer appointments,cashed payroll &

government checks,accounting,data entry,order entry,customer service,inventory,maintain accounts,manage 3 to 4

employees

WAL-MART SUPERCENTER, Dallas, Texas

Customer Service Manager/Cashier Feb 12, 1999 - May 17, 2001

handle cash,schedule employees breaks & lunches,customer service,manage over 30 employees,assist

management team

Education

Mesquite High School, Mesquite, Texas

High School Diploma/GED

Eastfield Community College, Mesquite, Texas

Major: Office Technology

Contact this candidate