Customer Service Project
Resume:
GILBERT 'JERRY' HEWITT
San Antonio, Texas 78245
*.***********@*****.***
Desire the opportunity to enter a work environment that will allow me to
use my interpersonal and business training, with the intention of adding
value to the entire organization by utilizing my academic background and
work experience.
QUALIFICATIONS/SKILLS:
. Excellent oral and written communications skill
. Excel in physical, multi-tasking, demanding jobs
. Highly motivated, exemplary work ethic and a team player
. Can easily adapt to changes in work environment
. Fluent in Spanish
. Windows XP Professional
. AutoCAD, Release 12, 14, 2005
. Quattro Pro
. Word Perfect
EDUCATION:
. St. Philips College, San Antonio, Texas
o 1989-1990 Architect/Engineer
. South San High School, San Antonio, Texas
o 1984-1988 Basics/Architectural Drafting
PROFESSIONAL EXPERIENCE:
FENCECRETE AMERICA
2012-2014
Oversee of new and rehab construction projects. Having a
close relationship with customers
and contractors to achieve an approved product from
beginning to end. Managing multiple
crews at different phases and locations on a day to day
basis.
POOL AND ELECTRICAL PRODUCTS OF TEXAS, INC
2012-2012
Responsible for bringing in clients and providing customer service to
existing clients. Keep a monthly log of sales purchases.
RIVER OAKS POOLS AND OUTDOOR LIVING
2011-2012
Office and field work; Design and bidding of new construction/ rehab
jobs; Imputing and creating project plans on Auto-Cad; Presenting and
consulting project scope, timelines and expectancies with clients;
Manage the purchase of materials needed for project; Creating
timelines/deadlines for work crews; Oversee project from beginning to
completion; Provide excellent relationship management and customer
satisfaction/follow-up with clients.
FOSSIL CREEK POOLS
2010-2011
Oversee/Supervise plan design, purchase orders and material
purchases/distribution for project; Consult with sales representatives
on new and on-hand products; Manage project from beginning to
completion; Provide excellent relationship management and customer
satisfaction/follow-up with clients.
RIVER OAKS POOL
2008-2010
In house office and field work; Creating construction plans for
residential and commercial pool projects; Supervise plan design and
revisions; Oversee purchase orders, cost and distribution of supplies;
Worked on flow charts, spread sheets, data entry and job analysis.
BLUE HAVEN POOL
2008-2008
Oversee/Supervise plan design, /distribution for project; Consult with
sales representatives on new and on-hand products; Manage project from
beginning to completion; Provide excellent relationship management and
customer satisfaction/follow-up with clients
TOYOTA MOTOR MANUFACTURING OF TEXAS
2007-2008
Team Lead; Oversee the production line and assist Team Member with
completion of task; Maintain workstation equipped with proper tools;
Consistently checking for vehicle defects, throughout shift.
KEITH ZARS POOLS, LTD.
1996-2007
In house office and field work; Creating construction for residential
and commercial pools; Supervise plan revisions, purchase orders, cost
and distribution of supplies; Knowledge in flow charts, spreadsheets,
data entry and project analysis.
REFERENCES:
Cole Smith
WestView Pools & Landscapes
Mike Taylor
Star Pools
Maria Garcia
Wells Fargo Bank
Contact this candidate