Management Data Entry

DENISE PATE

303-***-**** ***********@*****.***

Business System Analyst

Summary of Qualifications

An IT Professional with over 5 years experience and over 7 years in

Healthcare experience. Areas of expertise include Download Configuration

Management, software testing, programming, and documentation. A dependable

team player with excellent problem-solving skills and ability to adapt to

any situation.

TECHNICAL SKILLS

. Microsoft Excel

. Access

. Troubleshooting PC

. File Design

. UNIX

. C, C+

. Visual Basic

. SQL

. Web Site Design

. HTML/CSS

. Oracle

. Linux

. Sigma System

. Amysis

. LOMA

. Configuration Management

. Ad Hoc

. Imaging

PROFESSIONAL EXPERIENCE

Family Mental Health, Aurora, Colorado

Database Analyst 05/2013-08/2014

. Test programs or databases, correct errors, and made necessary

modifications.

. Modified existing databases and database management systems or

analysts to make necessary changes.

. Administered, tested, and implemented computer databases, applying

knowledge of database management systems.

. Coordinated changes to computer databases and implemented security

measures to safeguard computer databases

EchoStar Technologies, Englewood, Colorado

DCM Engineer (03/2007-04/2013)

. Generated, collected, and released documentation for each software

and/or download release as defined in the release procedures.

. Assisted in the creation, formalization, enforcement, and updates of

Software Engineering group.

. Executed software release "build" verifications;

. Performed release source code audits to ensure release integrity.

. Created satellite software upgrades (downloads) via pre-established

test & released procedures and documentation.

. Completed "builds" for Software Configuration Management Department.

. Worked with Linux, ClearCase compiling and verifying Gandalf products

and Models.

SECRETARY OF STATE, Denver, Colorado

Voting Equipment Operator (09/2006-11/2007)

. Worked with the Department of State, technicians, executing test

scripts, and providing documentation of observations and measurements

. Supported and merged work instructions for Secretary of State

Department

. Escalated any problems to immediate supervisor

. Completed job load in a timely manner. Communicated, documented test

evaluations and followed technical procedures

. Handled daily video camera production, downloaded cameras and copied

DVD data disk and tracking log information

ANTHEM BLUE CROSS BLUE SHIELD, Denver, Colorado (04/1997-

04/2006)

Case Enrollment Representative (07/2004-04/2006)

. Performed data entry, researched applications

. Recorded checks and prepared applications for scanning

. Assisted Business Analyst with testing of Star

Image Control Technician (04/1997-03/2004)

. Scanned and Imaged of application for customers

. Software Testing for the new Amysis system

. Researched applications for customer information

. Performed data entry and 10 key for customers applications

. Created Excel spreadsheets to keep track of customers information

EDUCATION

Bachelor's Degree in Business and Computer Information Systems,

Metropolitan State College, Denver Colorado

CERTIFICATIONS AND PROFESSIONAL DEVELOPMENT

Certificate in Configuration Management, EchoStar Technologies, Denver,

Colorado

Licensed Insurance Agent for Accident Health and Life, Pearson VUE Denver,

Colorado

Certificate in LOMA, Life of Management Association, Anthem Blue Cross Blue

Shield Denver, Colorado

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