Sales Customer Service

Michelle S. Kulikov

*** ****** ***** **** ***. #*D

Brooklyn NY 11235

Telephone: 347-***-****

Email: ***************@*****.***

Professional Experience:

Alphabet Social Adult Daycare, New York NY

Program Manager October 2013 - May 2014

• Directing and supervising all aspects of the Social Adult Day Services Program.

• Research and ownership of client base admission and discharge.

• Budgeting and planning of office operations.

• Development and implementation of a marketing plan.

Eastchester’s Forever Young, Bronx NY

Billing and Public Relations Manager October 2012 - September 2013

• Organization of business meetings.

• Monitored the daily office activities.

• Medical billing, collection, data entry, interaction with insurance companies.

• Business correspondence.

• New employees training.

NYC Parks and Recreation, Brooklyn NY

Beach Lifeguard, June 2007 - September 2014

• Patrolled public beach area and monitor the safety of people.

• Administration of basic life support (i.e.: evaluation of injured individuals, vital signs, CPR, basic

respiration support).

Ameritel T-Mobile/AT&T, Brooklyn NY

Sales Associate September 2011 - June 2012

• In store- customer service and sales.

Hana Medical Supply, New York, NY

Manager of sales September 2008 - June 2010

• Regulating hours of operation.

• Access sales loss and applied precautionary measures to insure a quality of product sales.

• Responsible for scheduling staff.

• Trained new staff personnel.

Education:

Adelphi Academy, Brooklyn, NY (High School), Graduated June 2009

Kingsborough Community College, Brooklyn, NY, Expected graduation 2015

Special Skills:

Fluent in English and Russian

Proficient in Microsoft Office

CPR/ First Aid Certified

Red Cross Swim Instructor License

National Auto Academy Automotive Sales Training Course Certificate

References:

Furnished upon request

Contact this candidate