Management Support
Resume:
AJEET KUMAR GUNJAN
: *****.******@*****.***
: ***, ******** ******-**, ****** (NEW Delhi)
Objective
Obtain a responsible and challenging position within your company that will allow me to learn new technologies
and skills while utilizing my previous experiences to improve beyond my abilities currently, and also to build a
strong business relationship with the company and clients; and exceed expectations to excel within the
company
Outline
MBA in IT, ITIL with more than 12 years in IT Infrastructure Management, Networking, Technical Support
and Team Management
Skilled in designing IT infrastructure and implementing technology to support large user groups & server infrastructure
Deft at managing the overall designing and configuration and maintenance of Redhat Linux and Windows servers 2013 R2.
Network Security implemented through Hardware Firewall and Cisco Router
Proficient at managing & leading teams for successful execution of IT projects entailing network installation, configuration of
networking devices; assessment of information security and configuration / testing of Servers & Software.
Expertise in Windows NT/2000/2003/2008/2012, Exchange Server 2003, 2007, Cisco Routers & Switches, etc. Hardware
Firewall and Red Hat Linux Server (5.0, 6.0).
Conversant with server hardware, network components, storage and backup devices viz. Cisco, Super Micro Server, HP,
Symantec, etc.
Adroit at attending day-to-day Hardware and Network breakdowns; managing preventive maintenance of the computers, by
ensuring that hardware equipment function smoothly as well as control movement of computer equipment
Excellent communication skills with strong analytical, team building, problem solving and organisational abilities
CORE COMPE TE NC I ES
IT Infrastructure Management: Ensuring application of & compliance with the company’s policies in
administration of IT Infrastructure / Facilities after review of new hardware and accessories. Assessing IT requirements
of the organisation in terms of software, hardware and other peripherals / products, and handling procurement of the
same.
Desktop Management & Support : Server Management & Support
Application Management & Support : Network Management & Support
Remote Infrastructure Monitoring : Security & Compliance Manage Remote Software
Assets Management
Change Management Evaluation/Execution & Support : SAP Implementation.
Application/System Deployment ( ERP and CRM)
Networking:
Design – LAN, WAN, Internet or voice integration into current networks Installing and configuring server operating systems,
application software, anti-viruses & Hardware, etc. and configuring ERP Server and Antivirus Server. Handling the network
infrastructure LAN/WAN, migration & configuration of network client workstations and assisting in troubleshooting of
LAN/WAN connectivity issues
Technical Skills
Configuring And Supports (IBM,HP,SUPER MICRO and DELL Sever & Workstation)
Hardware and Design and Setup the Data Centre (Install the Server and Network Rack
and KVM Switch) .
Windows NT Workstation, Windows 2000 Professional, (Win 95, 98, ME, XP, Vista, Win 7
Client OS & Win 8), Linux (Red Hat,Fedora, Centos, Ubantu, Mint ), Apple Mac.
Windows server 2012 R2 Enterprise,Windows server Enterprise 2008 R2,
Server OS Windows 2003 Standard & Enterprise and Red hat (8.0,9.0, RHEL 5.0 & 6.0 Enterprise)
Support & Configure : Cisco Routers & Switches(L3) And Wi-fi and Access-Point (Cisco Net
Networking
gear & Dlink)
Network Security
Firewall Configure & Support ( Gajshield and Cyber-Rom and Cisco Watch-guard)
McAfee & Norton Enterprise Anti-Virus, K7 Endpoint, Quick Heal and Kaspersky.
Antivirus
Install and Maintain Exchange Server 2007 & 2010 and Send Mail and Lotus Notes and
Mail Sever &Client
Microsoft Outlook
Manage and Hosting the Webpage Microsoft (IIS 6.0/7.0, 8.0) and Apache Server.
Web Server
Ms Office (95,97,2003,XP,2003,2007,2010,2013) and ERP and SAP 4.7, Ms.Sql 2005 &2008
Application
Backup And Configure and Manage NAS and Symantec Backup .
Storage
Wireshark, MRTG, Radmin, vnc, Ip Messenger and IT Asset and Ticket Tool
Utility
VMware and Hyper-V, Vcenter and Thin Client
Virtualization
NSTPL, New Delhi as IT – Infrastructure MANAGER (JAN 2013 to till)
NSTPL is Broadcasting and ISP Company. It Provides Uplink bandwidth for 200 TV
About the Company:
Channel and
Internet lease line in All Over India. JainHits Provides Satellites Based Cable TV.
JAIN HITS & NSTPL and DJVOW is Group Company .
Key Result Areas:
Highlights:
Managed IT Infrastructure for the entire JAIN TV GROUP with a team of 30 Technical Consultants
Followed ITIL Practices (Incident Management, Problem Management, Change Management etc)
Provided Strategic Leadership and Managing the pan India IT operations
Providing solutions on Hosting Services requirement being Subject Matter Expert in Network Security and
Server Technologies
Designing & get Implementation of DATA CENTER using Super Micro & HP Server and Rack mount servers.
Server & Network Consulting and Support:
Windows Server 2012
Active Directory Services
Red Hat Linux (6.0) (SQUID, SAMBA,APACHE)
Router and WI-FI and Firewall
ERP server and SQL 2008 issues.
NAS configure and Backup storage device and lease line Maintain.
Accountable for scheduling, work plans, technical direction, staffing, and performance management/development of
employees.
Managing services includes Networks, Security, Storage, Virtualization, Backup, etc.
Developing IT Roadmap to support long term business objective.
Accountable for Service Delivery and IT relationships with internal teams
Responsible in handling Vendor Management, Software License Management, IT Asset Inventory Management, ISP
Management, Management of Symantec AV.
Operating system administration, configuration, and system level application support network and server monitoring Server
hardware setup, configuration, and ERP support.
Designing & get Implementation VDI (Virtual Desktop Infrastructure) based on VMware View and ERP
Responsible for installation, configuration, and maintenance in support of business processing requirements.
Manages third-party partner and/or vendor relationships including warranties, maintenance & product support
Provides occasional support to end users, including LAN connectivity, hardware, software, printing and telephony issues, and
enterprise-wide IT servers and applications
SAMTEL MACHINE AND PROJECT LTD., Ghaziabad as IT MANAGER (Jan’11-Jan’13)
About the Company : I t makes T V and Monitor Pictu re Tube. And Ai rcraft Glass.
Key Result Areas
Highlights:
Recipient of Certificate of Excellence from Red Hat Linux Server and SAP BASIS Module.
Supervised internal recruitment for Enterprise Platform Team.
Managed a team of 5 Leads with a total of 40 engineers of RedHat Linux 6.0 and Win2k8 Server Specialty (Microsoft
Enterprise Platform Support).
o IBM LOTUS NOTES
o Server set up (Blue screen Issues); set-up of entire network hierarchy
o Red Hat Linux (DHCP,BIND,SQUID,SAMABA,APACHE & VSFTPD)
o Performance Issues and Network Security.
Involved in troubleshooting of issues based on understanding and cause of origin apart from focusing on troubleshooting
and support of Red hat Linux Server(6.0) and Microsoft 2008 Server and CISCO ROUTER AND SWITCH.
MACROCOSM INFOTECH., New Delhi as Technical Head from OCT 2007 –DEC2010
About the Company: This is IT Support Company. It provides AMC and Solution for SERVER and Network.
Highlights:
Handled troubleshooting of faulty computer hardware and Windows 2003 & 2008 server .
Managed a team of 15 SME’S.
Conducted weekly/ monthly training sessions for low performers besides monitoring of individual calls.
Handled technical support and network management.
Installation and configure RHEL 6.0 Operating Systems, Routers/ Switches all types of Internet issues, Firewalls, Antivirus
and other software programs.
TASK CAPITAL SERVICES PVT. LTD. (New Delhi) as System Admin from Oct 2006 –Sept 2007
About the Company: Task Capital is US –based Call Centre Company.
Highlights:
Support and troubleshooting of faulty computer hardware and Network.
Technical support and network management.
Support Linux & Ms SQL and windows2003 Server and Mail server.
Support Dialler Server and Network Router and Bandwidth.
Support the Microsoft ISA 2004 and VPN Server
Aug 2004 to October 2006 with SSI LTD. (New Delhi)
Job P rofile : As a Technical Support Engg. And Configuration & T roubleshooting
R ed Hat Linux 9.0 and M icrosoft Windows 2003 server and Ha rdwa re/Network and
Software.
April 2002 to May 2004 with BCN Pvt. Ltd. ( NEPAL ).
Job P rofile : As a Technical Support Engg. And M anage or T roubleshooting Ha rdwa re And Win98,
W in2000 & WinXP or WinNT server and LA N Networking
ACADEMIC CIRCLES
2011 MBA ( I T) from P TU. Jalandhar
1997 Graduation from B.S.V.R.A., M UZ.
2000 DCHNE ( Diploma in Computer Hardware and Network Engg .) from
MicroEd (Kolkata)
2001 CIC from IGNOU.
CERTIFICATIONS & PARTICIPATION
• MCITP in Windows 2008
• MCSE In windows 2003
• GajShield Firewall Certified Network Professional (GFCNP )
• ITIL Certified in 2012(Foundation)
• K7 Antivirus Certified Professional
• Participate in CCNA from IANT (New Delhi)
• REDHAT Linux from Network NUTS (New Delhi)
PERSONAL PROFILE
Date of Birth : 5 Feb 1977.
Address : 512, ASHRAM, Delhi 110014.
Linguistic Skills : English, Hindi,
Sex : Male
Nationality : I N D IA N
I, hereby, declare that all the information’s are true and correct to the best of my Knowledge.
Date :
Signature
Place :
Soliciting a favorable response, thanking you.
Contact this candidate