Customer Service Representative

MARILYN VAZQUEZ

Los Angeles, CA *****

M iami, FL 33144

Phone: 305-988- 7077; jrexport2002@hot mail.co m

Objective

M y goal and objective is to get a Customer Service Representative, Administrative or a junior A ccounting position

at the Airport or any other applied business.

Ability Summary

Skilled English and Spanish proof reading and writing.

Great Customer Service skills.

Experienced in answering inquiries and obtaining information for general public, customers, visitors, and other

interested parties.

Proficiency in Microsoft Excel; Word; Power Point, Access; Front Page, CorelDraw, Photoshop and skilled Data

Entry.

A ble to operate all related office equipment, fax, copy machine, scanner and printer.

Occupational Licenses & Certificates

Certification Title Issuing Organization Completion Date

Airline System Certification PanAm 06/1998

Employment History

S ales

0 8/2008 - 0 3/2014 D'Asis Italian Men's Wear Dolphin Mall, Miami, FL

Customer Service Agent

0 9/2005 - 0 5/2008 A ir Canada M iami, FL

Marketing Representative and

g em/jewelry

0 6/2001 - 0 9/2005 JR C.E., Inc M iami, FL

Passenger Service Agent

0 9/2004 - 0 4/2005 SWISSPORT M iami, FL

Teacher Assistant

0 8/2004 - 0 9/2004 US Department of Education Ferguson Elementary School, South

Beach, FL

Room parent and volunteer

0 7/1992 - 0 6/2002 John I Smith Elementary School 10415 NW 52nd St, Miami, FL

Marketing Manager

0 7/1992 - 0 6/2002 ROZO FCE, Inc Doral, FL

Reservation/Customer Service

Agent

0 6/1995 - 0 8/1996 Pan American Airways M iami, FL

Education and Training

Completion Date Issuing Institution Location Qualification Course of Study

1 2/2005 M iami Dade M iami, FL A ssociate Degree M athematics

College

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