Six Sigma Human Resources

*Samuel C. Tetens*

*** **** ******* ****, *********, NY 11803

Phone: 516-***-**** E-Mail: ******.******@*****.***

*Objective**: To obtain a full-time position that will allow me to make a

positive impact on the business community by utilizing my business strategy

and market research skills.*

*Education *

*Rochester Institute of Technology – Master of Business Administration* –

May 2015

Concentration – Operations Management

Graduate Scholarship Recipient – Saunders College of Business, Rochester

Institute of Technology

*State University of New York at Fredonia – Bachelor of Science* – May 2014

Major: Business Administration – Management Minor:

Economics

Academic Honors and Memberships: Cum Laude, Dean’s List, and the American

Society for Quality

*Strategy Consulting Projects *

*Market Research Analysis for Pathstone Enterprise Center, Inc*. –

January 2015 – Present

Using survey methods, database research, and statistical analyses to find

the root cause of low loan application rates, as well as the financial and

technical needs of micro-businesses in low-income neighborhoods.

*Brand Awareness Campaign for the Lakeshore Humane Society* –

January 2014 – May 2014

Worked with a team to conduct external and internal factor analyses and

implement decision matrices to identify strengths and opportunities, as

well as expose the current threats and weaknesses to our client

organization. With this information we created a brand awareness campaign

through the use of marketing tactics and a partnership with the local

college campus to reduce the amount of abandoned animals.

*A Six-Sigma Analysis of the Student Advising Process at the SUNY

Fredonia School of Business* – August 2013 – December 2013

Using the DMAIC process, our team identified the scope of our project and

conducted preliminary and primary research to identify the root cause of

low graduation rates and student/teacher dissatisfaction. With this

information, we were able to make effective recommendations that gave

students an advisor that was reliable, approachable, and universally

informative, while giving professors more time to tend to student needs and

conduct personal research.

*Presentation*, “Six Sigma Analysis of the Academic Advising

Process at the SUNY Fredonia School of Business”, Jamestown and Erie

section of the American Society for Quality, April 15, 2014

*Publications*

Walters, L., *Tetens, S.,* Short, A., Bellardo, J., Adamczak, D.,

Magnuson, K., (Accepted for publishing; Date pending) “Operations

Management Students Use Six Sigma Cycle to Improve Advising” *The Quality

Progress*

*Technical Experience*

Advanced Knowledge of Microsoft Suite including Word, Excel,

PowerPoint, and Outlook

Proficient with Internet, database and archived resources

Six Sigma Methodology

Basic Knowledge of Minitab, Tableau, and other statistic generating

platforms

*Related Experience*

*Human Resources Intern

*

Brant Publications, Inc.

May 2013 – July 2013

Played an integral part in the human resource functions of a large

corporation. Tasks included sourcing and reviewing resumes, coordinating

and conducting interviews with job candidates, generating and organizing

confidential personnel files, assisting in the development of company

policies, distributing compensation and benefit plans, designing and

implementing orientation methods, and exhibiting at job fairs to recruit

new candidates.

*Vice President of Finance

*Sigma Phi Epsilon Fraternity – New York Iota Chapter

January 2012-December 2012

Generated the budget plans for approximately $20,000 in annual revenue.

Responsibilities included preparing and distributing weekly reports

reflecting cash flow and budget status, developing and implementing payment

policies including extended payment plans for membership, accounts payable,

accounts receivable, managing the new member registration process, and

participating in the regional leadership conference for executive board

members of Sigma Phi Epsilon.

*Office Assistant

*

alight.com

November 2009 – August 2010

Managed the day-to-day operations for an online clothing company.

Responsibilities included overseeing daily global transactions, managing

the company database and e-mailing list, and responding to customer

inquiries via phone and e-mail communications.

Contact this candidate