Sales Engineer

CARLOS A. MARGHERITTI

*******@*****.*** – PH.1-727-***-****

DESIRED SALARY: 85K

IT DIRECTOR / PRE/POST SALES ENGINEER/ SYSTEMS & NETWORK ADMINISTRATOR- EXPERIENCE

Career Objective:To obtain an IT Administrator / Director position with an organization applying converged business solutions and

technologies, utilizing my strength over 25 years of experience in designing voice and data infrastructures, managing global networks and

developing mission critical applications for several companies with true hands on support, knowledge and managerial skills.

Professional Certifications: Professional Achievements:

• Dell LA Partner Direct Enterprise Foundations v4 • Integrate a group of Healthcare offices using proprietary software

• Dell LA Networking & Security Pre-Sales Certification over thin clients and Vspace Virtual Servers.

• Managed a team of IT Professionals

• Dell LA Security Pre-Sales Specialization • Managed Data and Call Centers

• Lenel, ONSSi, Axis, VOIP and Wi-Fi Certification • Complexity Management, supporting 24x7x365 centers

• Migrate Domain for a 500 plus user, successfully joined two

domains into one and transferred accounts to new Exchange

Server under new domain

• Implemented Cloud Backup System for Disaster Recovery

procedures.

• Successfully installed, configured and implemented Ticketing

systems for the IT Dep.

• Novell Netware, AS/400, Linux, Apple / MAC

• Dell LA Systems Management Sales Competency • Visionary Director - Effective Communicator & Trainer

• CRM – ERP – EDI – NAS – SAN – SOX – HIPAA - ITIL • Budgeting and Forecasting MIS Budgets 2 to 5 years

• Retail and Chain Supply – POS HealthcareSystems

• SharePoint, SAP, Data Warehousing • Demonstration successful in Implementations & Development

• Dell LA Storage Pre-Sales Competency • Hands on Management style, Empowering Employees

• Strong Leader and Trainer, Team Player.

• HIPAA Guidelines

Technical Skills

Operating Systems Software: Windows (NT/2000Win2k3/XP, Vista and Windows 7 + 2008 Servers ) Network Software,

Virtualization software, Windows Clients, Citrix Software, Novell Netware, Linux, UNIX (HP9000) AS400, SCO UNIX, RISC,

MAC Apple, Windows. Virtual Software Presentation Server Advanced Edition v4.5, VMware Fusion & workstation, VMware

VirtualCenter,VSpace- Ncomputing, Citrix, Red Hat / CentOS, peripheral interfaces (NFS, SCSI, RAID, Ethernet) VLAN and

multi-processor designs.

Advanced Servers to create Primary and Backup Domain Controllers,create Domain Forests, manage users and groups, and

assigning rights/permissions. Experience with RFID systems, Wireless Networks, including links of over 25 miles.

Networking Protocols: IP v6, LAN, MAN, WAN, WLAN, TCP/IP, DHCP, DNS, WINS ATM, ADSL, ISDN, ICMP, UDP, FTP,

TFTP, HTTP, SPX, IPSEC, SMTP, IMAP, SNMP, PPTP, P2P, Token Ring switching, routing, filtering firewalls, proxy servers,

LDAP, 10/100/1000 Ethernet, Fast Ethernet, Frame Relay, ISDN, DSU. Juniper, Nokia CheckPoint, Cisco, Force 10.

Routers / Switches / Firewall: Cisco (routers, firewall, switches, catalyst), Dell Force 10, Sonicwall, HP Curve, Dlink, Linksys

- 802.11, VPN, Trunking, NAT, PAT, Spanning tree, Layer 2 -3 switching, Network security experience PIX/ASA authentication,

encryption, protocols Juniper NetScreen, PIX / ASA Firewall design, implementation, configuration, maintenance Intrusion

Detection / IPS Systems, and OSI layered model. WebSense, Solarwinds Proxy Servers

Video/Audio streaming, Red5, Video Codecs, compression, Content over video. Android client applications, HTML5.

Project for Social Network, Included video commercials, video/audio conference, remote control/support. Live video

streaming.

WiFi, VoIP: Cisco HP Curve, Adtran NetVanta, and 3com switches PBX, Asterisk based PBX, Voice Messaging Systems, fiber

and copper MDF/IDF wiring architectures and all associated test equipment required to maintain voice networks. Cisco and 3com

switches Tipping Point firewalls and IPS solutions, wireless access points and controllers, VPN, ADtran, TCP/IP, BGP, MPLS, RIP,

OSPF, VRRP, QoS, Radio / RF (802.11 a/b/g/n, WiMAX, Firetide)

Telephony: PBX, analog, digital, VoIP, Fasmile, AT&T, Cisco, Nortel-Meridian, Avaya, Comdial, Mitel, Lucent, Spectrum,

Alcatel and Panasonic Voicemail systems, Call Accounting systems, and Call Management systems. QoS techniques and class of

service/QoS, MPLS technologies, OSPF, IPSEC, IKE - Call center, IPCC technologies - Diffserv, RTP, SIP and RSVP. Familiarity

with authentication protocols such as PEAP, WPA, TACACS+, RADIUS

Hardware - Servers, Desktops and Laptops: IBM, Dell, HP Lenovo, Compaq, Toshiba, Sony, Gateway, eMachines, Clone

machines, x86, Dual &Quad-Core Xeon – Servers (rack, tower, blades) Computer (desktops, PC, laptops, mobile, workstation and

thin clients), Built special high power gaming and AutoCAD PCs.

Data Center Storage:SAN, Sharks Blades Servers, PIVOT 3, VMware, Virtualization (Server, Client, Storage, Database,

Datacenter) - TOGAF, ITIL, clustering, Microsoft SQLServer or Oracle data EMC SAN connectivity devices (Fibre Channel

technology, McData and/or Brocade switches) Infrastructure Architect: Exchange, AD, Server OS, SMS, MOM, LAMP = (Linux

Apache MySQL PHP) FAMP = (FreeBSD Apache MySQL PHP) and WAMP = (Windows Apache MySQL PHP)

Programming Languages: Microsoft C++, Visual Basic, .NET, Web services, Linux, database design, Oracle, Apache web

servers, IBM WebSphere SharePoint, Enterprise Security and SQL server and reporting services. Microsoft .Net, ASP, Crystal

reports. Reporting - Monitoring tools: Web Trends, HP Openview, Cognos, MicroStrategy, Microsoft Access SQL, Crystal XML

reporting, internet filtering and reporting.

Project ManagementSkills:

Team Building, Facilitation, Win-Win Conflict Resolution, Leadership, Communication, Identifying and Confirming User Requirements,

Process Mapping, Process Analysis, Cost of Poor Quality, Voice of the Customer, Data Collection Planning, Cause and Effect Analysis,

Implementation Planning, Documentation, Establishing Process Standards for Inputs, Process and Outputs, Flow Charting, Visio

Professional, MS Project 2000, Microsoft Office Professional 2010. Lotus Notes, Exchange 2010 with Microsoft SharePoint. Disaster

Recovery and Business Continuity experience - Global IT staff management – PMO – Risk, Vendor, Change Management

Work Experience:

BCH Mechanical

05/2013 – Present

System Administrator

Network Manager

• Design and implementation of Ticketing System for support dept. including developing android application for techs.

• Design and implement Migration from previous two domains into a new domain, including transferring over 500 user accounts

and email systems into new Exchange Server also with the import of all emails and contacts.

• Configure and setup new Virtual Servers and implantation of snapshots, also setup backup system with replicas and cloud

backups.

• Support users and developers with existing Software and also new implementations.

• Configure wireless/cdma/4G hand scanner system for employee control on remote locations.

• Designed and deployed new technologies, cluster databases cluster email systems, deployed Exchange and SQL servers in farm

design. VMware and Thin Client end users, VoIP systems Mitel 3000, FreePBX.

•

Netviu Tech / DomeVault.

02/2012 – Present

Senior Consultant – CEO

• Consultant for Travel Sector, AMADEUS, VOIP Sytems, firewall Sonicwall and VPN Cisco products

• Develop secure Cloud backup for DATA and Video solutions and collaboration system, based on Open Source software and

proprietary software. http://www.domevault.com

The Saltex Group Corp.

01/2012 – 04/2013

Sales/Field Engineer

Network Administrator Pre-Sales Engineer

• Design and implementation of Network and Security projects in the Caribbean, South America, and USA This included

performing surveys in customer's location, recommending suitable equipment and testing finished installations/projects. Some of the

customers included: Central Bank of Barbados, Grace Kennedy in Jamaica, HSBC Bank Honduras, Desigual.

• Design and implementation of video streaming (Red5 based) web site for customer support / training videos/videoconferencing,

etc. live and recorded video streams.

• Account Representative for the Caribbean Region.

• Responsibilities were supporting post and pre-sales in the security and IT dept. Included support for Windows 2008 servers

VMware 4.1 and 5.1 environment OC3 data/telecom networks. 24 / 7/365 day to day functions were including supporting and

providing quality customer care.

• Designed and deployed new technologies, cluster databases cluster email systems, deployed Exchange and SQL servers in farm

design. VMware and Thin Client end users, VoIP systems Asterisk, .Deployed Demos/Pilot Units for Analytic based Video solutions

in HSBC Bank Honduras.Additional Information upon request

American Care Inc.

09/2010 – 01/2012

IT Director

• Responsibilities are 24 / 7/ 365 supporting 16 Healthcare Clinics 1 Corporate Office and 1 administration branch office. Manage

IT Budget supporting a wide array of systems 2+ servers each clinic, Windows, and Linux Servers, international wide networks and

day to day functions included supporting over 350+ end users at the corporate.

• As Information Technology Director was responsible for the management of the Information Technology Department including

network systems, business applications, desktop user support, telephony, technology quality assurance, data-system-facility

technology security, and technology related projects. For transitioning the IT from Pre-opening to either Support Center IT personnel

or third party with appropriate documentation prior to Grand Opening.

• Full understand all healthcare standard and customized features and functions of the office systems, Propietary Management

Systems, point of sale systems, security system, CCTV, Access Control, Biometrics, energy systems, telecommunications and other

systems, Microsoft Windows application development using.NET MS SQL Server, GUI Development.

Comptex Systems Int’l

04/2002 – 11/2009

Senior Consultant

Engagements have included:

• Effectively develop, manage and maintain Networks and VOIP System, Development of software and applications. Implementation

of CCTV systems for buildings. Wireless links (Over 15 miles) and secure encryption of transmitted data. Develop Security systems

for transmitting video and data over wireless environment.

• Develop and integration of diverse Voice Over IP technologies to various organizations in Latin and NorthAmerica.

• Acted as consultant to executives of various companies to accommodate network deployment. Responsible for effective

establishment of strategic relationships that fueled adjacent market growth.

• Spearheaded development of web-enabled tool that improved management capabilities of complex telecom build outs.

• Consultant for Banking sector (Banco Pastor) in charge of security, firewall and VPN Cisco products / PIX

• Consultant and integration of new Oracle Database for internal management. (NH-Hotels)

I-Titan Communications Inc.

01/2000 – 01/2001

Network Administrator

• Network Administrator to 5 Servers and over 100 workstations, successfully integrate different operating systems and data

between various applications.

• Development of firmware and software for a wireless/router project.

• Development of web tool to improve management capabilities, video conference.

Education:

Special Skills/Accomplishments:

Bilingual English- Spanish, IT and Corporate Security Certification, CCTV and Security Certifications, Economist (Universidad de Zulia),

Electrical Engineer (Universidad del Zulia).

Extensive experience with Microsoft products and Operating Systems such as

Microsoft Server 2008 R2 and Windows XP/ 7 / 8.

Extensive experience with Linux Operating Systems such as Ubuntu, Red Hat, Fedora, Centos, etc.

Languages: Visual Basic, SQL, HTML, ASP, CSS, C++, CGI, Perl, Java, Scripting.

Design, implementation, and manage networks of over 20 servers and over 200 users.

Over 10 Years Experience with Asterisk and VOIP servers, SIP IAX and H323

Protocols.

Extensive experience Network Security, Backup, RAIDS, Mirrors, Fallback,etc. Extensive experience with Virtualization, VMWare

products, ESXi, Pivot 3 Windows

Virtual Server, Open Filer, etc..

Over 20 years of supervised experience designing, installing, and configuring Local Area

Networks and designing and simulating Wide Area Networks.

Experience with different Wide Area Networking media and line encapsulations: Frame

Relay, ISDN BRI, T1/E1, CSU/DSU, Synchronous Serial, HDLC and PPP Experienced using administrative tools in Windows2003/2008

Server/Workstation and Advanced Server to create Primary and Backup Domain Controllers, create Domain

Forests, manage users and groups, and assigning rights/permissions. Experience with RFID systems, Wireless Networks, including links

of over 15 miles.

Knowledge and experience of Security systems, Access control and Video Streaming solutions. Ability to design hierarchical network

structures and assign subnetworks over various physical media.

Over 15 years experience programming routers and switches, and performing troubleshooting tasks for connectivity, speed, and packet

loss issues.

Advanced Router/Switch knowledge such as managing and configuring boot image files, creating and configuring VLANS, and writing

Access Control lists for security purposes

Knowledge and experience using Routed Protocols: TCP/IP, IPX/SPX, and AppleTalk; and

Routing Protocols: RIP, IGRP, EIGRP, and OSPF

Over 20 years of experience building, troubleshooting, and upgrading computers in general

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