Customer Service High School

Jessica Miracle

I Assist

acpehy@r.postjobfree.com - 615-***-****

To pursue a highly rewarding career, seeking for a job in a challenging work environment where I can utilize

my skills and knowledge efficiently for organizational growth.

WORK EXPERIENCE

I Assist

Lighthouse Learning Center - September 2013 to August 2014

teachers with their classes. I watch classes during lunches for students and teachers. I lay children down for

naps. Help in the learning process and safety of children. I am the teacher of school age children after school.

I provide them with snack, homework time and learning new things. I clean after hours.

Capital Bank - February 2010 to September 2013

Provides excellent customer service to all customers, displaying core values and performs a variety of customer

service functions and banking transactions as well as, cross-sells bank products and services.

• Provides prompt, efficient and accurate customer service, greeting all customers by name in a pleasant and

courteous manner; displays "smile standard"

• Processes various banking transactions (for ex: savings and checking account deposits/withdrawals, check

cashing, loan transactions, etc.) and adhering to all applicable policies, procedures and regulations such as,

established check cashing and approval guidelines/standards

• Refers and cross sells to existing and new customers

• Comprehends and adheres to all security and compliance procedures for protection of cash, including

consistent use of dual control; maintains customer confidentiality at all times

• Balances and reconciles accurately all cash transactions on a daily basis, with minimal, if any, cash overages

or shortages; immediately reports discrepancies to supervisor

• Maintains and implements up-to-date knowledge of job-related policies, procedures and processes;

consistently follows and applies all banking regulations and Company policies and procedures

• Buffalo Wild Wings

January 2009- February 2010

Working here was about being able to work with others in a fast paced environment, while pleasing your

guest to their every need. Communicating well with others and multitasking is a big plus also. I was a server,

hostess, and cashier. Answering phones, taking orders, messages, cleaning, handling money, and making

people happy is my basic skills of working at Buffalo Wild Wings.

• Cracker Barrel

Bray's Restaurant - September 2008 to January 2009

Working here was a great place to work and learn new things. It was a great southern home cooking

environment. This was my first big restaurant serving business. I learned almost everything I know about

serving here. My skills from this job are the same as my present job.

• Bray's Restaurant

Bray's was my first job in a restaurant - May 2008 to September 2008

It was a small restaurant in a small town. They only worked two people in the morning and two at night. I had

a lot of responsibility working here. I didn't just only serve here; I cooked, was a dish washer, unloaded the

trucks, ran the cash register and window, and also closed the restaurant down. I was the only server though

during my shifts. I learned a lot here, basically because they taught me everything.

• RBS City Hall

January 2007- May 2007

This was a great experience. I worked in an office setting. I actually found out a lot about the town than I

didn't know. The skills I learned from this job would be basically filing papers, dealing with mail, paper work,

answering phones, dealt with money, and city hall clerical work. I also learned to organize a lot better.

EDUCATION

I spend time going

Volunteer State Community College

August 2008

Red Boiling Springs High School

2003 to 2007

RBS High School

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