Accounting Customer Service

Xiaoxuan Qu

***** ** **** ******; Miami Garden, Florida 33054; 786-***-****;

*************@*****.***

EDUCATION

St. Thomas University, - Bachelor of Business Administration in Accounting; GPA: 3.83

Expected Graduation: May 2015

LEADERSHIP INVOLVEMENT

St. Thomas University, Miami Gardens, Florida

August, 2012 - Present

Member of FBLA (Future Business Leaders of America Phi Beta Lambda), August,

2013-Present

Undergraduate Student and Programs Dean's list student, Fall Term, 2013 &2014

Treasurer of Chinese Student Association, August, 2013-Present

Communications Club Member, August, 2012-Present

School Band Drummer, Fall 2012, August, 2012-May, 2013

WORK EXPERIENCE

St. Thomas University, Miami Gardens, Florida

2013 - Present

Accounting Tutor, Academic Enhancement Center

January 2015- Present

Tutored fellow students in accounting and economic courses including intermediate

financial accounting, managerial accounting, and intermediate macroeconomics

Developed communication skills explaining accounting concepts to a diverse group of

students

Reinforced foundation of accounting knowledge through tutoring process

Circulation Assistant, Library

January, 2014 - January, 2015

Checked out, checked in, and renewed circulating library materials, including

?Reserves, on the automated system at the Circulation Desk

Answered phone and gave basic information or direct the question to a ?Public

Services staff member or librarian

Shelved books in correct call number in the book stacks including ?Reference and

other smaller collections

Accountant's Assistant, Business Office

May, 2013 - August, 2013

Assisted accountant with the cash flow reports

Entered and checked the General journal entries and budget entries

Assisted in preparing payroll and pay check distribution

Pricewaterhouse Coopers, Zhong Tian LLP, Shenzhen Branch

July, 2014 - August, 2014

Internship - Assurance & Audit

Ensured compliance with established internal control procedures by examining records,

reports, operating practices, and documentation.

Documented audit procedures (work through) and cross-referenced work papers.

Propose adjusting trail balance and discussed audit findings with clients.

Identified and communicated accounting and auditing matters to seniors and managers.

Prepared PBC (Provided by Client) lists and confirmation requests.

Par Steel Shelving Co, Hialeah, Florida

May, 2014 - July, 2014

Internship - Market Analysis

Analyzed sales activities, marketing campaigns, organizations, customers, pricing,

and competitors in detail, with charts, graphs and explanatory texts.

Developed research projects for specific business issues - Integrated market research

information into company system to develop new leads.

Analyzed metrics in order to identify effect-cause relationships between financial

outcomes and marketed actions, thus raising profitability.

INTERESTS AND SKILLS

Languages: English and Chinese (Mandarin)

Computer: QuickBooks; SAP R/3, Microsoft Office software: Word, Excel, and

PowerPoint.

RELEVANT COURSEWORK

Financial Accounting; Advanced Accounting; Accounting Information System; Auditing;

Federal Income Tax etc. (8 courses in Accounting & 2 courses in Financial

Administration)

VOLUNTEER

The Women's Breast Health Initiative, Miami Gardens, Florida

Spring, 2013

Volunteer

. Assembled 600 packages to distribute in outreach efforts to prevent

breast cancer

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